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Front Desk Associate

2 months ago

Saratoga Springs, New York, United States Delaware North Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at The Gideon Putnam in Saratoga Springs, New York. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.

Key Responsibilities
  • Greet and register guests in a professional and welcoming manner
  • Manage cash and credit card transactions with accuracy and attention to detail
  • Resolve guest issues promptly and efficiently
  • Monitor and balance daily figures, posting room and tax charges on guest accounts
Requirements
  • Excellent interpersonal and communication skills
  • Previous customer service experience is beneficial
  • Ability to multitask and work in a fast-paced environment
  • Physical ability to stand and walk for long periods of time
Benefits
  • Competitive hourly rate
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401k with company match
  • Paid vacation days and holidays
  • Training and development opportunities

About Delaware North

Delaware North is a leading hospitality and food service company that operates in various industries, including national parks, resorts, and airports. We are committed to providing exceptional service and creating memorable experiences for our guests.