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Retail Shift Lead

2 months ago

Saratoga Springs, New York, United States Stewart's Shops Full time
Job Summary

We are seeking a highly motivated and experienced Retail Shift Supervisor to join our team at Stewart's Shops. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Operations Management: Oversee and manage the daily operations of the retail store, including inventory management, cash handling, and customer service.
  • Team Leadership: Lead and motivate a team of retail staff to achieve sales goals, provide excellent customer service, and maintain a clean and safe work environment.
  • Customer Service: Provide exceptional customer service, respond to customer complaints, and resolve issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, receive and stock merchandise, and maintain accurate inventory records.
  • Cash Handling: Operate a cash register, handle customer transactions, and maintain accurate cash handling procedures.
Requirements:
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: 1-2 years of experience in a retail environment, preferably in a supervisory or leadership role.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with customers, staff, and management.
  • Time Management Skills: Ability to prioritize tasks, manage time effectively, and meet deadlines.