Retail Merchandise Specialist

2 weeks ago


Wichita Falls, Texas, United States TJX Companies, Inc. Full time

Overview:

At TJX Companies, Inc., we believe that the excitement of discovering new products is just as important as utilizing those discoveries in real-world experiences. Our work environment is dynamic and filled with opportunities for growth and innovation. If you thrive in a setting that encourages creativity and adaptability, this role may be a perfect fit for you.

Key Responsibilities:

  • Deliver outstanding customer service by engaging with shoppers and embodying our customer service principles.
  • Maintain a clean and organized store environment while adhering to operational and loss prevention standards.
  • Act as a role model for exemplary customer service practices.
  • Foster a positive store culture grounded in respect and integrity.
  • Accurately process customer transactions, including purchases and returns.
  • Encourage customer participation in loyalty and credit programs.
  • Ensure compliance with merchandising standards and procedures.
  • Prepare merchandise for display on the sales floor in accordance with company guidelines.
  • Assist in store recovery tasks as needed.
  • Uphold cleanliness standards throughout the store.
  • Accept constructive feedback and recognize team contributions.
  • Adhere to labor regulations and company policies.
  • Support initiatives aimed at reducing store shrinkage.
  • Promote safety awareness and maintain a secure shopping environment.
  • Perform additional assigned duties as required.

Ideal Candidate Profile:

  • Exceptional customer service abilities.
  • Flexible availability to accommodate scheduling needs.
  • Strong communication and organizational skills.
  • Ability to manage multiple tasks effectively.
  • Adaptability to changing circumstances and unexpected challenges.
  • Physical capability to lift heavy items.
  • Collaborative mindset, working well with colleagues and supervisors.
  • Previous experience in retail customer service is advantageous.

Benefits:

We offer a comprehensive benefits package that includes an associate discount, employee assistance programs, 401(k) contributions, and various insurance options. Additional benefits may include medical, dental, and vision coverage, life insurance, disability coverage, paid parental leave, and more. Specific benefits are subject to the terms of each plan and may vary.

Compensation:

This position offers a competitive starting wage, which may vary based on individual skills and experience.

At TJX, we embrace the unknown and support each other in our daily endeavors. Our commitment to diversity and inclusion is reflected in our welcoming approach to all applicants, regardless of background.



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