Reservations and Activities Coordinator
3 weeks ago
At Jay Peak Resort, we're seeking a highly skilled Reservations and Activities Coordinator to join our team. As a key member of our resort's operations, you will be responsible for receiving and processing incoming reservations and activities calls, ensuring seamless guest experiences. Your exceptional communication skills and ability to multitask will be essential in providing top-notch service to our guests.
Key Responsibilities:
- Receive and process incoming reservations and activities calls in a timely and efficient manner.
- Provide accurate and up-to-date information to guests regarding resort policies, amenities, and services.
- Upsell resort amenities and services to guests, ensuring maximum revenue potential.
- Collaborate with other departments to ensure seamless guest experiences.
- Stay up-to-date with resort events, promotions, and policies to provide informed service to guests.
Requirements:
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in computer software, including Excel and Word.
- Ability to learn and work with GDS providers.
- Strong sales skills and ability to meet sales targets.
Why Work at Jay Peak Resort?
We're a team of passionate and dedicated individuals who strive to provide exceptional guest experiences. As a Reservations and Activities Coordinator, you will be part of a dynamic team that is committed to excellence. We offer a competitive salary, paid sick time, and opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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