Waterpark Guest Services Representative
2 days ago
As a Waterpark Guest Services Agent at Jay Peak Resort, you will be the face of our resort, providing exceptional customer service and ensuring a memorable experience for our guests. This is a dynamic role that requires a friendly and approachable demeanor, with a focus on delivering top-notch service in a fast-paced environment.
Key Responsibilities- Meet and greet guests, providing information on resort programs and services, and processing ticket sales and reservations.
- Upsell and promote additional products and services to enhance the guest experience.
- Provide general information on resort amenities, events, and activities.
- Manage cash and credit transactions, and maintain a high level of accuracy in processing sales and refunds.
- Work collaboratively with other team members to ensure seamless guest service and resolve any issues that may arise.
- Basic computer skills and experience with Point of Sale systems.
- Exceptional interpersonal and customer communication skills, with a friendly and approachable attitude.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Availability to work weekends and holidays as needed.
- Competitive hourly rate starting at $17.49.
- Paid sick time and 401k program eligibility with employer match.
- FREE or deeply discounted season passes for you and your dependents.
- Employee recognition programs and seasonal employee parties.
- Regular free employee breakfasts, family events, and parties.
Jay Peak Resort is an equal employment opportunity employer, committed to the full inclusion of all qualified individuals. We strive to create a work environment that is respectful, inclusive, and supportive of all employees.
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Waterpark Guest Services Representative
1 week ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly skilled and customer-focused Waterpark Guest Services Agent to join our team at Jay Peak Resort. As a key member of our resort team, you will be responsible for providing exceptional guest service, processing ticket sales, and ensuring a seamless experience for our visitors.Key ResponsibilitiesMeet and greet guests,...
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Lifeguard - Part-Time
2 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and staff in the waterpark area. This is a part-time position that requires flexibility and a strong commitment to providing exceptional customer service.Key...
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Lifeguard - Part-Time
3 days ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and maintaining a clean and enjoyable environment in our waterpark.Key ResponsibilitiesMonitor swimming areas to prevent accidents and provide assistance to swimmers as...
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Lifeguard - Part-Time
3 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and maintaining a clean and enjoyable environment in our waterpark.Key ResponsibilitiesMonitor swimming areas to prevent accidents and provide assistance to swimmers as...
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Lifeguard - Part-Time
3 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and maintaining a clean and enjoyable environment in our waterpark.Key ResponsibilitiesMonitor swimming areas to prevent accidents and provide assistance to swimmers as...
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Ski/Ride Guest Services Ambassador
14 hours ago
North Troy, Vermont, United States Jay Peak Resort Full timeGuest Services Agent Opportunity at Jay Peak ResortWe're seeking a skilled and friendly Guest Services Agent to join our team at Jay Peak Resort. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is memorable and enjoyable.Key Responsibilities: Meet and greet...
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Lifeguard - Part-Time
3 days ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob Title: Lifeguard - Part-TimeJoin Jay Peak Resort as a Lifeguard - Part-Time and be part of a dynamic team that provides exceptional guest experiences. As a Lifeguard, you will be responsible for ensuring the safety and well-being of our guests in the waterpark.Key Responsibilities:Monitor swimming areas to prevent accidents and provide assistance to...
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Front Desk Representative
3 days ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob OverviewAt Jay Peak Resort, we're seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and resolving any issues that may arise during a guest's stay.Key Responsibilities:Welcoming guests...
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Front Desk Representative
4 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Jay Peak Resort. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all.Key Responsibilities:Welcoming guests and checking them in, accessing...
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Front Desk Representative
4 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Jay Peak Resort. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a positive experience for our visitors, and working closely with our team to maintain a seamless and efficient operation.Key ResponsibilitiesWelcoming...
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Cosmetologist - Beauty Services Provider
2 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a skilled Cosmetologist to join our team at Jay Peak Resort. As a Cosmetologist, you will provide beauty services to our guests, including manicures, pedicures, and hair styling. You will work cooperatively with other spa team members to provide a seamless guest experience.ResponsibilitiesProvide beauty services to guests, including...
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Beauty Services Specialist
2 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryAt Jay Peak Resort, we are seeking a skilled and experienced Cosmetologist to join our team as a Substitute Cosmetologist. As a key member of our spa team, you will provide exceptional beauty services to our guests, ensuring a memorable and relaxing experience.Key ResponsibilitiesPerform manicures and pedicures to the highest standards, adhering...
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Wedding Stylist
2 hours ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob DescriptionThis is an exciting opportunity to join the Jay Peak Resort team as a Wedding Stylist, providing beauty services for guests. The ideal candidate will have a valid State of Vermont Cosmetology License and at least 12 months of practice in Vermont.Key Responsibilities:Work closely with the wedding coordination team to provide bridal spa...
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Reservations Coordinator
3 days ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a highly organized and customer-focused Activities-Reservations Agent to join our team at Jay Peak Resort. As a key member of our reservations team, you will be responsible for receiving and processing incoming calls, emails, and online inquiries related to resort activities and reservations.Key ResponsibilitiesRespond to guest...
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Front Desk Associate
3 hours ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryThe Front Desk Agent position at Jay Peak Resort is a dynamic role that requires a friendly and professional individual to provide exceptional guest service. As a key member of our team, you will be responsible for greeting guests upon arrival, checking them in, and ensuring a positive experience throughout their stay.Key ResponsibilitiesWelcoming...
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Activities Coordinator
2 hours ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob OverviewAt Jay Peak Resort, we're seeking a highly skilled and customer-focused Activities Coordinator to join our team. As a key member of our reservations team, you will be responsible for handling incoming calls and emails from guests, making reservations, and providing exceptional customer service.Key Responsibilities:Answer incoming calls and...
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Rental Equipment Specialist
3 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeRental TechnicianThe Rental Technician plays a vital role in providing exceptional customer service to guests interested in renting equipment at Jay Peak Resort. This position requires a high level of expertise in assisting guests with equipment rentals, including boot fitting, mounting, and adjusting ski and snowboard equipment to manufacturer...
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Server Position
4 weeks ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob SummaryWe are seeking a skilled Server to join our team at Jay Peak Resort. As a Server, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages to our guests in a professional and friendly manner.Key ResponsibilitiesTaking food and drink orders and entering them into the Point of Sales...
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Ski Instructor
2 days ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob OpportunityAt Jay Peak Resort, we're seeking passionate and dedicated individuals to join our Ski & Ride School team. As a Ski Instructor, you'll have the opportunity to share your love of skiing and snowboarding with guests of all ages and skill levels.Key Responsibilities:Deliver high-quality instruction and experiences to our guests.Attend training...
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Server Position
3 days ago
North Troy, Vermont, United States Jay Peak Resort Full timeJob OverviewJay Peak Resort is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesTake food and drink orders and accurately enter them into our Point of Sale system.Engage with guests in a friendly and...