Waterpark Guest Services Representative

2 days ago


North Troy, Vermont, United States Jay Peak Resort Full time
Job Overview

As a Waterpark Guest Services Agent at Jay Peak Resort, you will be the face of our resort, providing exceptional customer service and ensuring a memorable experience for our guests. This is a dynamic role that requires a friendly and approachable demeanor, with a focus on delivering top-notch service in a fast-paced environment.

Key Responsibilities
  • Meet and greet guests, providing information on resort programs and services, and processing ticket sales and reservations.
  • Upsell and promote additional products and services to enhance the guest experience.
  • Provide general information on resort amenities, events, and activities.
  • Manage cash and credit transactions, and maintain a high level of accuracy in processing sales and refunds.
  • Work collaboratively with other team members to ensure seamless guest service and resolve any issues that may arise.
Requirements
  • Basic computer skills and experience with Point of Sale systems.
  • Exceptional interpersonal and customer communication skills, with a friendly and approachable attitude.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Availability to work weekends and holidays as needed.
What We Offer
  • Competitive hourly rate starting at $17.49.
  • Paid sick time and 401k program eligibility with employer match.
  • FREE or deeply discounted season passes for you and your dependents.
  • Employee recognition programs and seasonal employee parties.
  • Regular free employee breakfasts, family events, and parties.

Jay Peak Resort is an equal employment opportunity employer, committed to the full inclusion of all qualified individuals. We strive to create a work environment that is respectful, inclusive, and supportive of all employees.



  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Waterpark Guest Services Agent to join our team at Jay Peak Resort. As a key member of our resort team, you will be responsible for providing exceptional guest service, processing ticket sales, and ensuring a seamless experience for our visitors.Key ResponsibilitiesMeet and greet guests,...

  • Lifeguard - Part-Time

    2 weeks ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and staff in the waterpark area. This is a part-time position that requires flexibility and a strong commitment to providing exceptional customer service.Key...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and maintaining a clean and enjoyable environment in our waterpark.Key ResponsibilitiesMonitor swimming areas to prevent accidents and provide assistance to swimmers as...

  • Lifeguard - Part-Time

    3 weeks ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and maintaining a clean and enjoyable environment in our waterpark.Key ResponsibilitiesMonitor swimming areas to prevent accidents and provide assistance to swimmers as...

  • Lifeguard - Part-Time

    3 weeks ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly skilled and dedicated Lifeguard to join our team at Jay Peak Resort. As a Lifeguard, you will be responsible for ensuring the safety of our guests and maintaining a clean and enjoyable environment in our waterpark.Key ResponsibilitiesMonitor swimming areas to prevent accidents and provide assistance to swimmers as...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Guest Services Agent Opportunity at Jay Peak ResortWe're seeking a skilled and friendly Guest Services Agent to join our team at Jay Peak Resort. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is memorable and enjoyable.Key Responsibilities: Meet and greet...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job Title: Lifeguard - Part-TimeJoin Jay Peak Resort as a Lifeguard - Part-Time and be part of a dynamic team that provides exceptional guest experiences. As a Lifeguard, you will be responsible for ensuring the safety and well-being of our guests in the waterpark.Key Responsibilities:Monitor swimming areas to prevent accidents and provide assistance to...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job OverviewAt Jay Peak Resort, we're seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and resolving any issues that may arise during a guest's stay.Key Responsibilities:Welcoming guests...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Jay Peak Resort. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all.Key Responsibilities:Welcoming guests and checking them in, accessing...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Jay Peak Resort. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a positive experience for our visitors, and working closely with our team to maintain a seamless and efficient operation.Key ResponsibilitiesWelcoming...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a skilled Cosmetologist to join our team at Jay Peak Resort. As a Cosmetologist, you will provide beauty services to our guests, including manicures, pedicures, and hair styling. You will work cooperatively with other spa team members to provide a seamless guest experience.ResponsibilitiesProvide beauty services to guests, including...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryAt Jay Peak Resort, we are seeking a skilled and experienced Cosmetologist to join our team as a Substitute Cosmetologist. As a key member of our spa team, you will provide exceptional beauty services to our guests, ensuring a memorable and relaxing experience.Key ResponsibilitiesPerform manicures and pedicures to the highest standards, adhering...

  • Wedding Stylist

    2 hours ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job DescriptionThis is an exciting opportunity to join the Jay Peak Resort team as a Wedding Stylist, providing beauty services for guests. The ideal candidate will have a valid State of Vermont Cosmetology License and at least 12 months of practice in Vermont.Key Responsibilities:Work closely with the wedding coordination team to provide bridal spa...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a highly organized and customer-focused Activities-Reservations Agent to join our team at Jay Peak Resort. As a key member of our reservations team, you will be responsible for receiving and processing incoming calls, emails, and online inquiries related to resort activities and reservations.Key ResponsibilitiesRespond to guest...

  • Front Desk Associate

    3 hours ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryThe Front Desk Agent position at Jay Peak Resort is a dynamic role that requires a friendly and professional individual to provide exceptional guest service. As a key member of our team, you will be responsible for greeting guests upon arrival, checking them in, and ensuring a positive experience throughout their stay.Key ResponsibilitiesWelcoming...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job OverviewAt Jay Peak Resort, we're seeking a highly skilled and customer-focused Activities Coordinator to join our team. As a key member of our reservations team, you will be responsible for handling incoming calls and emails from guests, making reservations, and providing exceptional customer service.Key Responsibilities:Answer incoming calls and...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Rental TechnicianThe Rental Technician plays a vital role in providing exceptional customer service to guests interested in renting equipment at Jay Peak Resort. This position requires a high level of expertise in assisting guests with equipment rentals, including boot fitting, mounting, and adjusting ski and snowboard equipment to manufacturer...

  • Server Position

    4 weeks ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job SummaryWe are seeking a skilled Server to join our team at Jay Peak Resort. As a Server, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages to our guests in a professional and friendly manner.Key ResponsibilitiesTaking food and drink orders and entering them into the Point of Sales...

  • Ski Instructor

    2 days ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job OpportunityAt Jay Peak Resort, we're seeking passionate and dedicated individuals to join our Ski & Ride School team. As a Ski Instructor, you'll have the opportunity to share your love of skiing and snowboarding with guests of all ages and skill levels.Key Responsibilities:Deliver high-quality instruction and experiences to our guests.Attend training...

  • Server Position

    3 days ago


    North Troy, Vermont, United States Jay Peak Resort Full time

    Job OverviewJay Peak Resort is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesTake food and drink orders and accurately enter them into our Point of Sale system.Engage with guests in a friendly and...