Sales Manager

5 days ago

Lincoln, Nebraska, United States Charter Communications Full time
Job Title: Sales Manager

This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams. The Sales Manager is responsible for leading and managing the daily operations that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.

Key Responsibilities:
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Responsible for meeting and exceeding budgeted headcount and sales goals.
  • Leads a team of Residential Connectivity Sales Supervisors and their teams.
  • Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations.
  • Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
  • Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams, and develop plans to address these gaps.
  • Be familiar with reporting and analytics necessary to drive and support business decisions.
  • Collaborate with other departments and or support teams to achieve goals and objectives.
Requirements:
  • Ability to read, write, speak and understand English Language.
  • Excellent communication, interpersonal and organizational skills
  • Possess strong technical and computer skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Must be able to work non-traditional work hours such as evenings and weekends
  • Valid drivers license, satisfactory driving record within Company required, standards and auto insurance
  • Ability to complete documentation accurately.
Preferred Qualifications:
  • Knowledge of Direct Sales practices
  • Experience with consumer education of products and services
  • Knowledge of cable or telecommunications service
  • Sales Supervisory experience preferred
  • Prior Leadership in a Sales Environment
Working Conditions:
  • Field and Office environment
  • Outside field environment with exposure to inclement weather
  • Travel as required

Charter Communications is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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