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Customer Service Representative
2 months ago
We are a dynamic and rapidly expanding quick-service restaurant chain, dedicated to delivering unparalleled experiences to our valued guests. Our mission is to provide comprehensive training and foster growth opportunities within our organization, while serving up delicious menu items that exceed our customers' expectations.
Job Responsibilities:Delivering World Class Service and Flavor
As a Customer Service Representative, you will be the face and voice of Wing Stop - Sizzling Platter to all of our guests who walk into our restaurants. Your primary responsibility will be to provide authentic, positive, and genuine experiences to our customers. This will involve greeting them, answering phone calls, taking and delivering orders, and ensuring that every interaction is met with a great attitude and smile.
Serving the World Flavor
As a Food Preparation Specialist, you will play an integral role in ensuring our guests get their cravable, fresh, and delicious wings delivered by our promise time. Your responsibilities will include preparing our fresh, made-in-house ranch, bleu cheese, and sides, as well as packaging and delivering completed hot orders to our guests while motivating other team members.
Key Responsibilities:
- Greet customers with genuine warmth and a friendly demeanor.
- Master the art of preparing and crafting our signature wings to perfection.
- Handle ingredients and equipment with the utmost care and attention to hygiene.
- Manage transactions and ensure accuracy at the cash register.
- Uphold a spotless and well-organized workspace through thorough cleaning and sanitization.
- Assist in basic food preparation activities, contributing to the creation of our delicious menu.
- Provide exceptional customer service, addressing inquiries, and exceeding expectations.
- Collaborate seamlessly with fellow team members to guarantee efficient operations and prompt service.
While prior experience is not required, the following qualities are essential for success in this role:
- A genuine enthusiasm for creating positive and lasting memories for customers.
- Exceptional interpersonal and communication skills.
- Thriving in a fast-paced, high-energy environment.
- Consistent and reliable attendance, showcasing your dedication.
- Basic math skills for accurate transaction handling.
- A steadfast commitment to maintaining immaculate hygiene and cleanliness standards.
Joining Wing Stop - Sizzling Platter offers an array of benefits designed to enrich your experience and support your journey:
- Competitive pay: $8 - $16 per hour.
- Comprehensive training tailored to your role to ensure your utmost success.
- Flexible scheduling options to accommodate your availability and commitments.
- Clear pathways for advancement and growth within our vibrant organization.
- Enjoy employee discounts on our delectable wings and other flavorful menu offerings.
- Immerse yourself in a lively and encouraging team environment.
