Records Management Specialist

2 weeks ago


Kansas City, Kansas, United States Iron Mountain Inc Full time

At Iron Mountain, we understand that effective work contributes positively to our clients, our workforce, and the environment. We are seeking dedicated individuals to enhance our operations. If you are interested in developing your career or making a transition, we invite you to explore the opportunities available at Iron Mountain.

We offer specialized, sustainable services in records and information management, digital transformation, data center operations, asset lifecycle management, and fine art logistics. Our commitment is to partner with over 225,000 clients globally to safeguard their essential assets, optimize their inventory, and ensure data privacy through innovative and responsible practices.

Are you eager to contribute to our growth while advancing your skills in an inclusive culture? If so, we encourage you to consider this opportunity.

Key Responsibilities:

  • Input new and updated information into customer inventories utilizing the Safekeeper system.
  • Oversee the incoming data entry process, ensuring accurate and timely input of label and location details, resolving discrepancies, and managing customer acknowledgments.
  • Handle the internal relocation data entry process, including electronic movement of cartons and resolution of exceptions.
  • Manage the destruction data entry process, selecting candidates for destruction, verifying information accuracy, and issuing destruction certificates.
  • Update customer contract details and resolve any issues through collaboration with relevant stakeholders.
  • Prepare and distribute acknowledgment receipts and reports as requested by customers.
  • Support customer service initiatives as needed.
  • Engage in additional customer-related tasks and special projects as required.
Additional Duties:

  • Conduct scanning, auditing, quality control functions, and packaging of products.
  • Assist in training new specialists and serve as a resource for inquiries.
Essential Functions:
  • Digitize hardcopy files into electronic formats, ensuring high-quality images.
  • Perform basic quality control auditing tasks.
  • Prepare products for delivery, ensuring all documentation is complete.
  • Organize hard copy records for scanning.

This position requires working off-site at a customer location during standard business hours. Candidates must maintain Public Trust Clearance and have reliable transportation. Compensation includes a base rate along with additional pay for declined medical benefits.

Iron Mountain is a global leader in storage and information management services, trusted by numerous organizations worldwide. We are dedicated to reducing costs and risks, ensuring compliance, and enabling digital and sustainable solutions across various sectors. Our principles and aspirations are outlined in our Values and Code of Ethics.

Iron Mountain is an equal opportunity employer, committed to a policy of inclusivity and diversity in the workplace.



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