Front Desk Associate

2 days ago


Greenville, South Carolina, United States Dave & Buster Full time
Job Title: Front Desk Staff

About the Role:

Dave & Buster's is a unique entertainment destination that offers an unparalleled Guest experience. As a Front Desk Staff member, you will play a crucial role in ensuring that our Guests have a positive and welcoming experience from the moment they enter our venue.

Key Responsibilities:

  • Deliver exceptional Guest service by greeting and assisting Guests with a smile, while processing transactions and resolving any issues that may arise.
  • Act as an ambassador for the venue, promoting a positive and enthusiastic atmosphere that encourages Guests to return.
  • Manage the Front Desk and Host station, ensuring that it is stocked with supplies and maintained to a high standard.
  • Collaborate with other Team Members to ensure seamless communication and a cohesive Guest experience.
  • Participate in inventory management, merchandise sales, and other tasks as required.
  • Meet the physical demands of the role, including standing for long periods, lifting up to 30 pounds, and moving around the venue.

Requirements:

  • Must be at least 16 years of age.
  • Ability to communicate effectively with Guests and Team Members.
  • Strong problem-solving skills and ability to remain calm under pressure.
  • Ability to work in a fast-paced environment with distracting conditions.
  • Availability to work days, nights, and weekends as required.

Compensation:

Hourly rate: $7.25 - $10

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.


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