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Front Desk Supervisor

2 months ago

Greenville, South Carolina, United States Auro Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Auro Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk staff, and ensuring seamless hotel operations.

Key Responsibilities
  • Supervise and train front desk staff to deliver outstanding guest service
  • Manage front desk operations, including check-in, check-out, and guest requests
  • Ensure accurate and efficient handling of guest transactions and payments
  • Monitor and maintain front office systems, including PMS and other software
  • Collaborate with other departments to ensure seamless hotel operations
Requirements
  • High school diploma or equivalent required; college degree preferred
  • 1-2 years of experience in hotel front office operations, preferably in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
What We Offer

Auro Hotels offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.