Regional Operations General Manager

3 days ago


Santa Fe, New Mexico, United States Vexus Fiber Full time
Job Summary

The Regional Operations General Manager will oversee the daily operations of Vexus Fiber in an assigned area, ensuring goals and objectives are achieved. This role provides direction and leadership to ensure effective operations of installations, service, and maintenance.

Main Responsibilities
  • Develop and lead a high-performing frontline leadership team, assisting them in developing their direct reports to create a productive culture and environment.
  • Actively support efforts to enhance the customer experience, ensuring a high level of satisfaction.
  • Provide oversight of contract labor management, ensuring adherence to scope of work and quality standards.
  • Proactively plan, secure, and deploy employees or contractor resources to meet business needs.
  • Measure productivity by analyzing performance data, financial data, and activity reports.
  • Assist in the coordination, preparation, and maintenance of capital and operating budgets.
  • Monitor current procedures to ensure compliance with federal, state, and local regulatory agencies.
  • Conduct timely and constructive performance evaluations.
  • Handle discipline and termination of employees as needed and in accordance with company policy.
  • Coordinate with other support departments to ensure successful production operations.
Requirements
  • Excellent managerial and supervisory skills.
  • Extensive knowledge of operations and production management.
  • Ability to interpret financial data to set production goals.
  • Excellent organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to maintain confidentiality.
  • Proficient in Microsoft Office Suite or similar software.
Education and Experience
  • Bachelor's degree in Business Management, Business Administration, or related field required; M.B.A. preferred.
  • Five years of technical supervisory experience or equivalent work experience preferred.
Certifications and Licenses
  • Valid driver's license with a satisfactory driving record.


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