Clinical Laboratory Supervisor

2 weeks ago

Houston, Texas, United States Baylor Genetics Full time
SUMMARY:

Oversee the daily operations of personnel within the Specimen Management Division of the clinical laboratory.

DUTIES AND RESPONSIBILITIES:
  • Organizes and maintains work schedules to ensure efficient sample processing.
  • Recruits, trains, and integrates new laboratory staff.
  • Creates and upholds standard operating procedures.
  • Manages inventory and procurement of laboratory supplies and equipment.
  • Compiles and presents laboratory performance metrics and progress updates.
  • Provides ongoing performance evaluations, mentorship, and conducts annual reviews for staff.
  • Regularly assesses staff training and competency in accordance with laboratory standards.
  • Ensures compliance with CAP, NY, and CLIA regulations.
  • Performs additional job-related tasks as required.
QUALIFICATIONS/EXPERIENCE:

Supervisor, Laboratory Operations:
  • Education:
    • Required: Associate's degree in a relevant field related to clinical laboratory operations.
  • Experience:
    • Required: Three years of pertinent experience.
Manager, Laboratory Operations:
  • Education:
    • Required: Bachelor's degree in a relevant field related to clinical laboratory operations. Experience cannot substitute for degree.
  • Experience:
    • Required: Six years of pertinent experience.
Or
  • Education:
    • Master's degree in a relevant field related to clinical laboratory operations. Experience cannot substitute for degree.
  • Experience:
    • Required: Four years of pertinent experience.
Or
  • Education:
    • PhD in a relevant field related to clinical laboratory operations. Experience cannot substitute for degree.
  • Experience:
    • Required: Two years of pertinent experience.
Certification/Licenses/Registration:
  • Optional: MB (ASCP) or CG (ASCP)
COMPETENCIES:
  • Problem Solving: Effectively identifies and resolves issues; gathers and analyzes information proficiently; develops alternative solutions; collaborates well in group problem-solving scenarios; employs reason even in emotionally charged situations.
  • Technical Skills: Evaluates personal strengths and weaknesses; actively seeks training and development opportunities; continuously enhances knowledge and skills; shares expertise with colleagues.
  • Interpersonal Skills: Focuses on conflict resolution rather than assigning blame; maintains confidentiality; listens attentively; manages emotions; remains receptive to others' ideas and innovations.
  • Oral Communication: Communicates clearly and persuasively in various situations; seeks clarification; responds effectively to inquiries; demonstrates group presentation capabilities; engages in meetings.
  • Written Communication: Produces clear and informative written content; reviews work for accuracy; adapts writing style to meet diverse needs; effectively presents numerical data; interprets written information competently.
  • Teamwork: Balances individual and team responsibilities; shows objectivity and openness to differing viewpoints; welcomes feedback; contributes to a positive team atmosphere; prioritizes team success over personal interests; fosters group commitment to shared goals.
  • Delegation: Assigns tasks appropriately; aligns responsibilities with individual capabilities; empowers team members to work independently; sets clear expectations and monitors progress; acknowledges achievements.
  • Managing People: Involves staff in planning and decision-making; takes accountability for team activities; remains approachable; provides consistent performance feedback; encourages skill development and growth; incorporates customer feedback; promotes quality focus among team members; continuously seeks to enhance supervisory skills.
  • Leadership: Demonstrates confidence in self and others; inspires and motivates team members to excel; effectively influences others' actions and opinions; welcomes constructive feedback; recognizes and appreciates contributions from others.
  • Diversity: Displays understanding of EEO policies; respects and values cultural differences; educates others on the importance of diversity; fosters a harassment-free workplace; builds a diverse workforce.
  • Ethics: Treats individuals with respect; honors commitments; earns the trust of others; operates with integrity and ethical standards; upholds organizational values.
  • Organizational Support: Adheres to policies and procedures; completes administrative tasks accurately and punctually; supports organizational goals and values; engages in external activities that benefit the organization; respects diversity and supports affirmative action.
  • Planning/Organizing: Prioritizes and organizes work tasks efficiently; utilizes time effectively; plans for additional resources; establishes goals and objectives; schedules tasks for others; formulates realistic action plans.
  • Professionalism: Approaches others tactfully; remains composed under pressure; treats all individuals with respect, regardless of their position; accepts responsibility for personal actions; follows through on commitments.
  • Quality: Demonstrates thoroughness and accuracy; seeks opportunities to enhance quality; applies feedback to improve performance; monitors personal work to ensure quality standards.
  • Safety and Security: Observes safety protocols; takes appropriate actions beyond established guidelines; reports unsafe conditions; utilizes equipment and materials correctly.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Regularly required to sit.
  • Regularly required to stand.
  • Regularly required to use hand and finger dexterity.
  • Regularly required to communicate verbally.
  • Regularly required to utilize visual acuity for operating equipment, reading technical documents, and using a keyboard.
  • Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
The above description is intended to outline the general content and requirements for this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Management retains the right to assign or reassign duties and responsibilities as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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