Sales Counter Specialist

2 weeks ago


Houston, Texas, United States Affordable Auto Glass Full time
Job Overview

Affordable Auto Glass is seeking dedicated customer service professionals for a full-time Counter Sales / Customer Service Representative position. This role is essential in delivering exceptional service to our clients in the auto glass industry.

WHY WORK WITH US?

We are a well-established organization in a vital sector that prioritizes our team’s growth and development. Our Counter Sales / Customer Service Representatives earn a competitive salary ranging from $40,000 to $52,000 annually, depending on experience and skills. The standard work hours are Monday to Friday from 8:00 AM to 5:30 PM, with Saturdays from 9:00 AM to 3:00 PM. We offer excellent benefits, including paid holidays and overtime opportunities. Our application process is straightforward and mobile-friendly.

ABOUT OUR COMPANY

At Affordable Auto Glass, our mission is to provide high-quality windshield and window repair and replacement services at competitive prices. Our skilled Counter Sales / CSR team is dedicated to ensuring customer satisfaction by recommending the best materials and services available.

Our efficiency in windshield replacements and installations, along with window tinting services, is attributed to our premium materials and our highly trained staff. We believe that to deliver the best to our customers, we must invest in our employees. Our work environment is characterized by fun, stability, and the opportunity to build lasting relationships.

ARE YOU THE RIGHT CANDIDATE?

We are looking for individuals with strong communication and interpersonal skills who can effectively address customer inquiries with professionalism and patience. Consider the following: Do you enjoy engaging with clients over the phone and possess good phone etiquette? Are you organized and detail-oriented? Can you effectively manage your time and prioritize multiple tasks? If you answered yes, we encourage you to explore this opportunity.

KEY RESPONSIBILITIES

As a Counter Sales / Customer Service Representative, you will be the first point of contact for our customers. Your role will involve:

  • Providing outstanding customer service and matching products to client needs.
  • Ensuring smooth office operations.
  • Maintaining a positive and friendly demeanor in all interactions.
  • Driving sales and increasing average order size through cross-selling and up-selling.
  • Meeting and exceeding sales targets while ensuring complete client satisfaction.

REQUIREMENTS

  • Basic computer skills, including proficiency in Microsoft Office and data entry.
  • Strong telephone communication skills.
  • Excellent customer service abilities.
  • Bilingual skills are a plus.


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