Parts Counter Specialist
6 days ago
Join Our Team as a Parts Counter Person
About Us
Group 1 Automotive is a leading automotive retail company with a strong presence in the market. We are committed to providing our customers with exceptional service and a wide range of products.
Job Summary
We are seeking a qualified Parts Counter Person to join our team. As a Parts Counter Person, you will be responsible for providing excellent customer service, processing parts orders, and maintaining a clean and organized parts department.
Responsibilities
- Meet and assist customers in a courteous and professional manner, providing them with the information they need to make informed purchasing decisions.
- Ensure that incoming inventory is stocked in the correct location, maintaining a high level of organization and efficiency in the parts department.
- Maintain a clean and organized parts department, adhering to company standards and ensuring a positive customer experience.
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date, ensuring accuracy and efficiency in the parts ordering process.
- Inform customers of any current specials and promotions, providing them with valuable information to enhance their shopping experience.
- Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors, upholding the highest standards of professionalism and integrity.
Qualifications
- Two or more years of experience in a GM dealership-related parts department, with a strong understanding of automotive parts and inventory management.
- One or more years of sales experience, with a proven track record of providing excellent customer service and meeting sales targets.
- Excellent customer service skills, with the ability to communicate effectively with customers and colleagues.
- Professional appearance and work ethic, with a strong commitment to maintaining a clean and organized work environment.
- Ability to work well in a process-driven environment, with a strong attention to detail and ability to multitask.
- High school diploma or equivalent, with a valid driver's license in the state where you will work and a good driving record.
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