Sales Counter Representative

2 weeks ago


Houston, Texas, United States SRS Distribution Full time

Company Overview

SRS Distribution is on the lookout for a driven and customer-focused individual to fill the role of Sales Counter Representative. This full-time position is centered around processing orders at the sales counter, along with various related responsibilities such as inventory management, product stocking, shipping, and assisting with logistics.

Key Responsibilities

  • Process customer orders at the sales counter using the company’s order management system.
  • Engage with customers through various communication channels including phone, email, and face-to-face interactions.
  • Welcome customers warmly and provide assistance with their inquiries.
  • Utilize basic computer skills to navigate the order entry system.
  • Advise customers on the appropriate products for their needs.
  • Explain pricing structures and sales processes to customers.
  • Generate Sales Orders and prepare Quotes based on customer specifications.
  • Coordinate delivery schedules efficiently.
  • Maintain clear communication with management, colleagues, and clients.
  • Exhibit honesty, courtesy, and respect in all customer and employee interactions.
  • Help maintain a clean and organized workspace.
  • Acquire fundamental knowledge of available products to assist customers effectively.
  • Notify management of any special orders or product requests from customers.
  • Participate in Inventory Cycle Counts.
  • Assist with order picking, staging, and replenishment tasks.
  • Handle shipping and receiving duties.
  • Support loading and unloading of delivery vehicles.
  • Perform other related tasks as assigned.

Qualifications

  • Basic proficiency in computer usage and internet navigation.
  • Experience with pool-related products is a plus but not mandatory.
  • Bilingual proficiency in English and Spanish is preferred but not essential.
  • Forklift operation experience is advantageous.
  • Physical capability to lift up to 75 lbs, with 50 lbs on a repetitive basis.
  • Must be able to pass a pre-employment drug screening.

Equal Opportunity Employer

SRS Distribution values diversity and is committed to creating an inclusive environment for all employees. We welcome applications from military veterans, recognizing the skills and experience they bring to our organization.



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