Sales Counter Associate for HVAC Parts
1 week ago
We are thrilled to announce an opening for a Sales Counter Associate within our HVAC parts distribution sector. This role involves working Monday through Friday, with occasional Saturdays.
Key Responsibilities- Welcome customers and assist them in placing orders through our computer system.
- Monitor inventory levels and ensure timely communication regarding order updates.
- Maintain a clean and organized showroom environment.
- Receive and inspect new equipment deliveries for any damages.
- Replenish supplies to keep the branch adequately stocked.
- Handle incoming calls, assist with phone orders, and address customer inquiries.
- Promote sales of HVAC replacement components and aftermarket products to our dealer network and contractors.
- Deliver exceptional customer service to enhance client satisfaction.
- Provide counter sales support for our showroom and parts stores.
Watsco, Inc. is the largest independent distributor of HVAC/R products in the world. We proudly offer a range of industry-leading brands, including Carrier, Bryant, and Payne, along with a comprehensive selection of aftermarket parts and accessories.
With over 200 locations across multiple regions, we are committed to providing our customers with unparalleled service and support. Our extensive inventory and advanced e-commerce platform enable us to meet customer needs efficiently.
Our VisionAt Watsco, we strive to be a world-class distribution company, distinguished by our unwavering commitment to service excellence. Our diverse workforce and inclusive culture are integral to our success, fostering a collaborative environment where every employee can thrive.
Compensation and BenefitsWe offer a competitive compensation package, including performance-based bonuses, health benefits, dental and vision coverage, life insurance, and a 401(k) plan.
Qualifications- High school diploma or equivalent required; minimum of 1 year of customer service experience.
- Preferred: 2 years of experience in counter sales or relevant HVAC experience (training available).
- Strong customer service skills are essential.
- Experience with contractors is advantageous due to the nature of our products.
- Proficiency in using computers for equipment lookup and parts cross-referencing.
- Willingness to work overtime as needed.
- Bilingual candidates are a plus.
- Must be able to work onsite daily.
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