Medical Office Assistant

6 days ago


Franklin, Tennessee, United States Elica Health Full time
About Elica Health Centers

We are a healthcare organization dedicated to providing exceptional patient care to our community. Our mission is to deliver high-quality, patient-centered services that meet the unique needs of our patients.

Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Clerk to join our team. The successful candidate will be responsible for registering patients, collecting fees, and entering registration and intake data into our electronic health record system. They will also provide excellent customer service, greet and serve patients, and assist providers with non-medical tasks.

Key Responsibilities
  • Register patients and collect fees in a timely and accurate manner
  • Enter registration and intake data into our electronic health record system
  • Provide exceptional customer service to patients and providers
  • Assist providers with non-medical tasks, such as scheduling appointments and managing patient flow
  • Check voicemail, answer phone calls, and resolve questions as appropriate
  • Collect payment from patients and reconcile transactions
  • Demonstrate knowledge of special programs, such as Every Woman Counts and Elica's Sliding Fee Discount program
Requirements
  • High School Diploma or Equivalent
  • Current BLS Certification
  • Knowledge of modern office equipment and basic medical clinic care and procedures
  • HIPAA knowledge and ability to maintain confidentiality
  • Exceptional customer service skills and ability to maintain records and files
Benefits

We offer a comprehensive benefits package to our full-time employees, including:

  • 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting
  • Healthcare: Medical (Kaiser or Western Health Advantage Options), Dental, Vision - Individual and family plans available
  • Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
  • FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
  • Company paid basic Life and AD&D Insurance
  • Optional Critical Illness, Accident, ID Theft Protection and Pet insurance options
  • Accrued paid time off and paid holidays
  • Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources
  • Tuition Reimbursement program and CME/CEU program

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