Banking and Customer Experience Specialist

19 hours ago


Tampa, Florida, United States PNC Financial Services Group Full time
Company Overview

PNC Financial Services Group is a leading financial institution that has been serving the needs of its customers for over a century. Our commitment to innovation, customer satisfaction, and community involvement has earned us a reputation as a trusted and respected provider of banking and financial services.

In this role, you will have the opportunity to work in a dynamic environment where teamwork, creativity, and problem-solving skills are valued. As a Banking and Customer Experience Specialist, you will play a critical role in ensuring that our customers receive the best possible experience when interacting with our bank.

Job Description

We are seeking a highly motivated and detail-oriented individual to join our team as a Banking and Customer Experience Specialist. In this position, you will be responsible for:
  1. Developing and maintaining strong relationships with customers to understand their financial needs and provide tailored solutions.
  2. Providing exceptional customer service through phone, email, and in-person interactions.
  3. Identifying opportunities to upsell and cross-sell banking products and services to customers.

Required Skills and Qualifications

To be successful in this role, you must possess the following skills and qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
  • Basic knowledge of banking products and services.

Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) matching, and paid time off. We also provide opportunities for professional growth and development, including training and education programs.

Estimated Salary Range: $40,000 - $60,000 per year.

This estimate is based on the job title, location, and industry standards. The actual salary may vary based on individual qualifications and performance.

  • Tampa, Florida, United States ValorVIP Full time

    Job DescriptionWe are seeking an experienced customer service representative to join our team in the banking sector. The ideal candidate will have a proven track record of delivering exceptional customer experiences and possess excellent communication and problem-solving skills.ResponsibilitiesProvide top-notch customer service to bank customers through...


  • Tampa, Florida, United States PNC Financial Services Group Full time

    About UsPNC Financial Services Group is one of the largest diversified financial services organizations in the United States, with operations in retail banking, corporate and institutional banking, asset management, and mortgage banking. We are committed to helping our customers achieve their financial goals and live healthier, more productive lives. Our...


  • Tampa, Florida, United States The Great Greek - Tampa Full time

    The Great Greek - Tampa is seeking a Customer Experience Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and want to grow their career in the food industry.Job DescriptionWe value our customers and strive to create a welcoming environment where they feel valued and supported. As...


  • Tampa, Florida, United States 7-Eleven Full time

    About the RoleAs a Customer Experience Specialist at 7-Eleven, you will play a vital role in creating memorable customer experiences and driving business growth. This is an exciting opportunity to join a dynamic team and develop your skills in customer service, sales, and relationship building. Key Responsibilities and DutiesYour main responsibilities will...


  • Tampa, Florida, United States Chick-fil-A Full time

    About UsChick-fil-A is a fast-growing business committed to delivering remarkable experiences for our guests.Job OverviewWe are seeking skilled Customer Experience Specialists to join our team. As a key member of our team, you will be responsible for providing attentive and caring service to our guests across all circumstances.ResponsibilitiesOperate with...


  • Tampa, Florida, United States HMG Business Group Full time

    Job OverviewHMG Business Group is a leading provider of technology and communications services, connecting clients with their target audiences and generating revenue through reliable brand advertising and client-facing solutions. Our team fosters a culture built around principles that define how we approach interactions with employees, customers, and...


  • Tampa, Florida, United States Morgan Auto Group Full time

    Automotive Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our BMW Customer Service team as an Automotive Customer Experience Specialist. The ideal candidate will have strong communication skills and be able to handle a high volume of calls to provide excellent customer service. This role requires the...


  • Tampa, Florida, United States Amazing Lash Studio Full time

    About Our Job:We're looking for a highly motivated and customer-focused Customer Experience Specialist to join our team at the Amazing Lash Studio. As a key member of our studio, you will be responsible for promoting and selling Amazing Lash Studio Membership and retail products to guests while providing exceptional customer service. If you're a...


  • Tampa, Florida, United States Bank of Tampa Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our Banking Operations team at The Bank of Tampa. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external clients.Key Responsibilities:Deliver outstanding customer service through premiere client...


  • Tampa, Florida, United States Lennar Homes Full time

    About the RoleLennar Homes seeks a skilled Residential Customer Experience Specialist to join our team. In this role, you will serve as the primary point of contact for homeowners, providing exceptional customer service and resolving issues in a timely manner.Key Responsibilities:- Provide top-notch customer service and support to homeowners- Respond to and...


  • Tampa, Florida, United States Fifth Third Full time

    Fifth Third Bank is looking for a Teller and Customer Service Specialist who can provide excellent customer service, perform daily office responsibilities, and maintain a balancing record.The specialist will be responsible for interacting comfortably and confidently with the public, working independently, and demonstrating sound judgment in decision-making...


  • Tampa, Florida, United States Clearstream Full time

    Join us at Clearstream as a customer service representative, where you'll play a key role in shaping the client experience. This part-time position offers a unique opportunity to build your skills and advance your career in a dynamic and supportive environment.As a customer experience specialist, you will be responsible for addressing customer inquiries,...


  • Tampa, Florida, United States Pridestaff Full time

    Dental Office Operations Specialist JobAre you passionate about delivering top-notch customer service and have a solid understanding of dental procedures and terminologies? Do you have excellent organizational skills and the ability to multitask in a fast-paced environment? If so, we encourage you to apply for our Dental Office Operations Specialist role at...


  • Tampa, Florida, United States Rockstar Powersports Brandon Full time

    Job OverviewWe are seeking a highly motivated Motorcycle Sales and Customer Experience Specialist to join our team at Rockstar Powersports Brandon. This role is responsible for delivering exceptional customer experiences, selling powersports products, and working collaboratively with colleagues to achieve sales goals.About the JobThe successful candidate...


  • Tampa, Florida, United States Healthy Home Of Allergy & Indoor Ai Full time

    We are seeking a skilled professional to fill the role of Customer Experience and Service Delivery Specialist at Healthy Home Of Allergy & Indoor Ai.Job SummaryThis position is responsible for contacting existing and potential customers to schedule appointments, handling customer inquiries and complaints, providing product information, documenting customer...


  • Tampa, Florida, United States Allied Universal® Full time

    Are you looking for a rewarding career in security? Allied Universal, North America's leading security and facility services company, offers a unique opportunity to join our team as a Bank Protection Officer. This role is perfect for individuals who want to make a difference in their community while working in a dynamic and inclusive environment.About the...


  • Tampa, Florida, United States Second Avenue Full time

    Deliver Exceptional Customer Service as a Resident Experience SpecialistWe are seeking a highly skilled and dedicated individual to join our team as a Resident Experience Specialist. As a key member of our service center, you will play a vital role in delivering exceptional customer service by promptly and accurately addressing inbound inquiries through...


  • Tampa, Florida, United States Banko Overhead Doors Full time

    We are seeking a highly analytical and friendly Customer Success Specialist to join our customer care team at Banko Overhead Doors.The ideal candidate will be able to maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles.Key Responsibilities:Promptly...


  • Tampa, Florida, United States Millennium Recruiting, Inc. Full time

    OverviewMillennium Recruiting, Inc. is seeking a highly skilled Customer Service Representative to provide exceptional support to our clients.Salary$40,000.00 - $55,000.00 per yearJob DescriptionWe are looking for an individual who can effectively communicate with customers, identify their needs, process requests, escalate complaints, and provide solutions...


  • Tampa, Florida, United States Graybar Full time

    We are looking for a dedicated Customer Service Representative to join our team in Tampa, FL. As a key member of our team, you will provide exceptional customer service, handling customer calls, emails, and correspondence in a professional and timely manner.The successful candidate will have strong communication skills, be able to work in a fast-paced...