Banking Customer Experience Expert

4 days ago


Tampa, Florida, United States ValorVIP Full time
Job Description

We are seeking an experienced customer service representative to join our team in the banking sector. The ideal candidate will have a proven track record of delivering exceptional customer experiences and possess excellent communication and problem-solving skills.

Responsibilities
  • Provide top-notch customer service to bank customers through various communication channels
  • Resolves customer complaints and issues in a timely and efficient manner
  • Maintain accurate records and reports of customer interactions
Requirements
  • Minimum of 3 years of experience in a customer-facing role
  • High school diploma or equivalent required; associate's degree preferred
  • Excellent communication, problem-solving, and interpersonal skills
Compensation
  • Salary range: $55,000 - $75,000 per year
  • Opportunities for career growth and advancement
  • Comprehensive benefits package including medical, dental, and vision coverage


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