Customer Service Representative for Banking Operations
6 days ago
We are seeking a highly skilled Customer Service Representative to join our Banking Operations team at The Bank of Tampa. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external clients.
Key Responsibilities:
- Deliver outstanding customer service through premiere client satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
- Act as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction.
- Travel to various office locations across Hillsborough, Pinellas, and Manatee counties to provide coverage per business need.
- Develop rapport with internal and external clients by being proactive and timely with requests, while displaying a caring attitude.
Requirements:
- 1 year of banking experience or equivalent cash handling and forward-facing client service experience.
- High school diploma/GED.
- Valid driver's license.
Preferred Qualifications:
- Experience working in a Teller, Client Banking, or Universal Banking position.
- Experience uncovering client needs and effectively referring customers to business partners.
- Experience working in support areas, such as Deposit Operations, Loan Operations, or Remittance Processing.
The estimated salary for this role is $45,000 - $65,000 per annum, depending on experience.
About Our CompanyThe Bank of Tampa is an equal opportunity employer committed to preserving and enhancing its culture based on honesty, integrity, confidentiality, trust, and respect. We strive to make a meaningful difference in our community through our service and financial support. Our goal is to maintain a safe and sound institution that operates in conformity with applicable laws, rules, and regulations.
We offer a comprehensive package of benefits, including eligibility for health, dental, vision, life, and disability insurance coverages; retirement plan; ESOP; time away from work; paid parental leave; tuition assistance; and professional development opportunities.
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