Residential Customer Experience Specialist

4 days ago


Tampa, Florida, United States Lennar Homes Full time
About the Role
Lennar Homes seeks a skilled Residential Customer Experience Specialist to join our team. In this role, you will serve as the primary point of contact for homeowners, providing exceptional customer service and resolving issues in a timely manner.

Key Responsibilities:
- Provide top-notch customer service and support to homeowners
- Respond to and resolve customer complaints in a professional and courteous manner
- Collaborate with internal teams to ensure prompt resolution of issues

Requirements
- High school diploma or GED; Associate's degree or equivalent preferred
- 1-3 years of experience in customer service or a related field preferred
- Excellent communication and problem-solving skills

What We Offer
We offer a competitive salary range of $50,000-$60,000 per year, plus a comprehensive benefits package, including health insurance, retirement planning, and paid time off.

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