Customer Experience Specialist

1 day ago


Tampa, Florida, United States Graybar Full time

We are looking for a dedicated Customer Service Representative to join our team in Tampa, FL. As a key member of our team, you will provide exceptional customer service, handling customer calls, emails, and correspondence in a professional and timely manner.

The successful candidate will have strong communication skills, be able to work in a fast-paced environment, and have some retail or counter sales experience preferred.

In this role, you will:

  • Ensure every customer experience is top-notch in quality
  • Handle customer calls, emails, and correspondence in a professional and timely manner, ensuring follow-up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests, including order entry, pricing, expediting, billing, order maintenance, credit, and claims

You will be working Monday-Friday, 8:00am-5:00pm, with an estimated salary of $18.75 per hour depending on experience.

Why Work at Graybar?

We believe that employees with diverse perspectives bring innovative thinking and solutions to our biggest challenges. We welcome people from all backgrounds, cultures, and experiences into our company because it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and feel a sense of belonging, ownership, and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn, and make a difference, both as individuals and as part of the team.



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