Technical Support Specialist
11 hours ago
As a Technical Support Analyst at KVC Health Systems, you will be responsible for analyzing and troubleshooting end-user computer systems, including hardware, software, and network connectivity. This role requires strong communication skills and the ability to provide excellent customer service.
Key Responsibilities:
- Respond to electronically submitted technical support requests
- Perform field support work as required
- Document work via support request system
- Work on projects as assigned by department director
- Add/update/remove software from computer systems
- Add/update/remove hardware from computer systems
- Perform on-call duty as required
Requirements:
- Bachelor's degree in computer-related field preferred
- Three to five years of experience
- Valid driver's license and auto insurance
- Desired certifications: CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), Microsoft Certified Systems Administrator (MCSA)
What We Offer:
- Equal opportunity employer committed to diversity and inclusion
- Opportunity to work with a dynamic team
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