System Support Specialist I

18 hours ago


Olathe, Kansas, United States Enterprise Bank & Trust Full time
Job Summary

Enterprise Bank & Trust is seeking a highly skilled System Support Specialist I to provide technical support to associates across various markets. The ideal candidate will possess excellent customer service skills, technical expertise, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Provide basic to intermediate technical support to associates, employing a high degree of customer service, technical expertise, and timeliness.
  • Support a variety of issues through identification, research, and resolution of technical problems.
  • Manage and track trouble tickets and phone calls in the Help Desk ticketing system.
  • Follow established standards and procedures in resolving problems.
Requirements
  • High school diploma or GED or equivalent.
  • 1-3 years customer service, banking, or technical support experience preferred.
  • Basic technical understanding of desktop/laptop hardware and software.
  • Ability to reload an end-user Windows-based PC operating system and application.
  • Basic hardware troubleshooting skills.
Preferred Skills
  • Skilled in operation of a personal computer, including Microsoft Word, Excel, and PowerPoint.
  • Windows Operating System.
  • Mobile Device Support (Android, iPhone).
  • Application Security Permissions.
  • Salesforce, Google Apps, Bankway Browser, Active Directory preferred.
Work Environment

The position requires regular on-call duties and periodic after-hours work to support upgrades and patches outside business hours. The role will be remote and on-site as needed to deploy and support equipment at our locations.


  • Enterprise Bank

    4 days ago


    Olathe, Kansas, United States Enterprise Bank & Trust Full time

    Job DescriptionAs a System Support Specialist I at Enterprise Bank & Trust, you will play a critical role in providing exceptional technical support to our associates. This involves employing a high degree of customer service, technical expertise, and timeliness to resolve technical issues.Key Responsibilities:Identify and research technical problems to...


  • Olathe, Kansas, United States Olathe Public Schools Full time

    Job Title: Instructional Support SpecialistJoin the Olathe Public Schools team as an Instructional Support Specialist, providing additional educational support to students in grades kindergarten through fifth grade. This role is responsible for assessing students' reading and math skills, collaborating with classroom teachers, and coordinating with the...


  • Olathe, Kansas, United States Zurich Insurance Company Ltd Full time

    F&I Customer Support RoleZurich Insurance Company Ltd is seeking an entry-level F&I Customer Support Associate or F&I Customer Support Consultant to join the F&I Customer Services Team.Key ResponsibilitiesProcess non-routine telephone and electronic inquiries from agents, brokers, insureds, regulators, customers, claimants, and prospective customers to...


  • Olathe, Kansas, United States Johnson County, Kansas Full time

    Job Title: Part Time Peer Support SpecialistJob Summary:We are seeking a Part Time Peer Support Specialist to join our team at Johnson County Government. As a Peer Support Specialist, you will provide education and support to clients with mental illness, utilizing your own recovery experience to help others achieve their goals.Key Responsibilities:Teach,...


  • Olathe, Kansas, United States ENTRUST Solutions Group Full time

    Job SummaryThis position is a remote opportunity with 30% travel. As a Principal Control Systems Engineer I, you will determine recommended automation system solutions, work with Project Managers to develop migration roadmaps, program plans, and implementation cost estimates, and work with Business Development Managers to develop/deliver proposals.Key...


  • Olathe, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled Medical Management Specialist I to join our team at Elevance Health. As a key member of our Medical Management and Operations areas, you will provide non-clinical support to our teams, ensuring seamless operations and exceptional patient care.Key ResponsibilitiesGather and analyze clinical information to...


  • Olathe, Kansas, United States SysMind Tech Full time

    Desktop Support RoleWe are seeking a skilled Desktop Support Specialist to join our team at SysMind Tech.Key Responsibilities:Provide desktop, laptop, and printer support to usersInvestigate and troubleshoot software and desktop issuesOffer remote support and troubleshooting servicesSupport Windows OS and MacBookTroubleshoot Zscaler...


  • Olathe, Kansas, United States Diverse Lynx Full time

    Greetings, We trust this message finds you well. Position: Infrastructure Support Specialist Type: ContractJob OverviewRole: Desktop Administration Core Competencies: Management of Desktop Systems - Infrastructure Services Key Skills Required: Proficient in Desktop AdministrationDiverse Lynx LLC is committed to fostering an inclusive work environment. We...

  • Instructional Aide

    4 days ago


    Olathe, Kansas, United States Olathe Public Schools Full time

    Job Title: Instructional Aide - ELL Support SpecialistJob Summary:We are seeking a highly motivated and dedicated Instructional Aide to support our English Language Learner (ELL) students at Summit Trail Middle School. The successful candidate will provide additional educational support to students in grades kindergarten through fifth grade, focusing on...


  • Olathe, Kansas, United States Diverse Lynx Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Diverse Lynx LLC. As an Onsite IT Engineer, you will be responsible for providing second-line investigation and diagnosis, resolving incidents, and ensuring timely updates to ITSM tools.Key ResponsibilitiesProvides second-line investigation and diagnosis of IT...


  • Olathe, Kansas, United States Olathe Public Schools Full time

    Job SummaryThe Olathe Public Schools is seeking a skilled Para 1 Resource Specialist to join our team. As a key member of our educational staff, you will play a vital role in supporting the academic and personal growth of our students with special needs.Key ResponsibilitiesAssist in Supervision and Instruction: Provide support to certified staff in...


  • Olathe, Kansas, United States FTI Full time

    Electrical Systems Installation and MaintenanceFaith Technologies, a leading provider of electrical planning, engineering, and installation services, is seeking a skilled Electrical Systems Installation Specialist to join our team. As a comprehensive authority in the field of electrical and energy services, Faith Technologies drives industry change through a...


  • Olathe, Kansas, United States Husqvarna Group Full time

    The Customer Support Specialist plays a vital role in managing direct communications with clients and sales representatives concerning product inquiries and order management. This position is essential for embodying the company’s values as a primary point of contact, ensuring effective solutions for all clients, whether internal or external. KEY...


  • Olathe, Kansas, United States Syntricate Technologies Full time

    Job Title: Desktop Support SpecialistLocation: Olathe, KSRole Description:As a Desktop Support Specialist at Syntricate Technologies, you will be responsible for providing top-notch support for desktop users. Your duties will include Deskside Management, Touch Support, Local IT, Imaging, O365 Support, and troubleshooting software and desktop issues. You will...


  • Olathe, Kansas, United States KVC Health Systems Full time

    Position Overview: The Family Support Specialist is responsible for delivering comprehensive case management services aimed at ensuring the safety, stability, and overall wellbeing of children and their families. Key Responsibilities: Develop a deep understanding of families' unique experiences and specific needs. Address various factors such as...


  • Olathe, Kansas, United States DH Pace Full time

    Job Summary:We are seeking a skilled Commercial Security Systems Specialist to join our team at DH Pace Company, Inc. As a key member of our team, you will be responsible for installing and servicing access control, CCTV, and intrusion detection systems in the KC Metro Area and other cities.Key Responsibilities:Installation of access control, CCTV, and...


  • Olathe, Kansas, United States Garmin Full time

    Job Title: Product Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team at Garmin. As a Product Support Specialist, you will be responsible for providing exceptional customer support to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Resolve customer concerns regarding Garmin...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryThe University of Kansas Health System is seeking a skilled GI Endoscopy Technician II to join our team. As a key member of our endoscopy team, you will provide direct care to patients under the supervision of a RN, including obtaining vital signs, point of care testing, stocking unit supplies, and maintaining a clean functional work...


  • Olathe, Kansas, United States KVC Health Systems Full time

    Job SummaryWe are seeking a dedicated and compassionate Mental Health Support Specialist to join our team at KVC Health Systems.About the RoleThe Mental Health Support Specialist will provide support to patients with mental health disorders, developmental disabilities, and substance abuse by assisting with daily living activities and implementing therapeutic...


  • Olathe, Kansas, United States FTI Full time

    Job SummaryFaith Technologies, a leading provider of electrical planning, engineering, design, and installation services, is seeking a skilled Electrical Systems Installation Specialist to join our team. As a key member of our team, you will be responsible for installing, maintaining, and troubleshooting electrical and specialty systems, ensuring the highest...