Patient Service Coordinator
4 weeks ago
Cayuga Health System is seeking a skilled Patient Service Representative to support the clinical and administrative needs of our healthcare team. This unique role requires a strong ability to multitask and adapt to changing priorities in a fast-paced environment.
Key Responsibilities:
- Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
- Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
- Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization.
- Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies.
- Manage the operations of the front desk of the department, provide a welcoming forward-facing demeanor for all incoming outpatients and provider requests.
Requirements:
- High School or equivalent experience.
- Proficient in Microsoft Office suite.
- Strong interpersonal skills with experience in customer service.
- Good time management and prioritization skills.
Preferred Qualifications:
- Previous medical office experience preferred.
- College-level training/education in a healthcare support field preferred.
- Previous EMR use/training helpful.
- Experience in Electronic Medical Record Systems such as Meditech, Medent, and Epic.
Cayuga Health System is committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care, and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs, and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace.
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