Customer Service Representative
2 weeks ago
Cayuga Health System is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, families, and healthcare providers.
Key Responsibilities:
- Communicate effectively with patients, families, and healthcare providers to resolve issues and concerns.
- Provide accurate and timely information to patients and families regarding their care and treatment.
- Collaborate with healthcare teams to ensure seamless communication and coordination of care.
- Utilize problem-solving skills to resolve complex issues and concerns.
Requirements:
- High school diploma or equivalent required.
- 2 years of customer service experience and knowledge of medical terminology preferred.
Physical Requirements:
- Ability to sit for long periods of time and use computer equipment.
Location and Travel Requirements:
- Onsite at Cayuga Health System's Client Services Center.
Compensation Disclosure:
- $16.00 to $19.00 per hour.
Cayuga Health System is committed to providing a safe and inclusive work environment for all employees. We are an equal opportunity employer and welcome applications from diverse candidates.
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