Care Coordinator

4 weeks ago

Ithaca, New York, United States Lakeview Health Services, Inc. Full time

About the Role:

Lakeview Health Services, Inc. is seeking a dedicated and compassionate Care Manager to join our team. As a Care Manager, you will work from a trauma-informed care perspective to provide support, advocacy, linkage, and coordination of services in a care management program for individuals with mental illness and/or chronic health conditions.

Key Responsibilities:

  • Conduct comprehensive assessments to identify an individual's clinical and psychosocial needs, choices, and preferences for services and to build a person-centered plan of care.
  • Effectively support individuals through skills and practices including but not limited to motivational interviewing, suicide prevention, trauma-informed care, and person-centered planning.
  • Responsible for comprehensive assessment, outreach, and engagement, service and treatment linkages, and coordination using evidence-based practices and outcomes.
  • Develop and revise individual plans of care consistent with Health Home requirements and coordinating with the Managed Care organizations for HARP members.
  • Develop and maintain professional relationships through open communication and strong collaboration with community services.
  • Monitor consumer wellness and ensure well-coordinated care among all providers.
  • Develop and maintain appropriate and accurate records and files according to all county and organization policies and procedures as well as all governing and regulatory standards.
  • Collaborate with hospital or treatment providing staff as well as Managed Care Organizations for successful transitions of care.
  • Address the quality, adequacy, and continuity of services to ensure appropriate support for individuals' mental health and psychosocial health needs.
  • Meet weekly to bi-weekly for supervision, participate case conferences, and other relevant meetings and trainings.
  • Participate in On-call rotation.
  • Engage families, natural supports, and providers into the care coordination process.

Requirements:

  • One (1) year of care coordination or case management experience and an associate's degree in a health or human services field or
  • One (1) year of care coordination or case management experience and an additional year of experience in other activities with people suffering from a mental illness or
  • Bachelor's degree or Master's degree in a Human Services field.

Preferred Qualifications:

  • Thorough knowledge of community services within the service area.
  • General knowledge of chronic health issues and the impact they have on overall well-being.

Work Environment:

General office environment.

Equal Employment Opportunity:

Lakeview Health Services, Inc. complies with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran.

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