Emergency Department Patient Services Representative
4 weeks ago
Patient Services Representative - Emergency Department - Per Diem - Evenings/Nights
A Patient Service Representative at Cayuga Health System must possess strong organizational skills and the ability to think critically in a fast-paced medical environment.
Key Responsibilities:
- Patient intake, including greeting and check-in patients, verifying, and updating patient demographics
- Assist patients with filling out consent forms
- Process cash and credit card payments for medical services rendered
- Initiate calls, pages, and triage phone calls
- Assist in admissions, discharges, transfers, and fulfill other customer service or clerical duties
Required Skills and Experience:
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently
Preferred Skills and Experience:
- Proficient in Microsoft Office Suite (Word, Outlook)
- Knowledge of medical terms and practices preferred
Physical Requirements:
- 80% standing, 20% sitting
Pay Range Disclosure:
- $19.50 to $23.00 per hour
Cayuga Health System is committed to providing equitable and respectful care to all patients, providers, staff, and volunteers. We strive to recognize and overcome biases and policies that contribute to disparities in healthcare access and outcomes.
We are an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing diversity and prioritizing opportunities to build a diverse and inclusive workplace.
If you require reasonable accommodation to complete a job application or participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.
We are committed to maintaining a drug-free workplace and have a drug testing program in place.
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