Patient Account Representative

21 hours ago


Birmingham, Alabama, United States Guidehouse Full time

About the Role:

The Patient Account Representative plays a crucial role in ensuring the smooth operation of our healthcare financial processes. As a key member of our team, you will be responsible for reviewing accounts from our work queue, contacting insurance companies for resolution and payment, and ensuring that all claim edits in our billing systems are resolved and billed within 24 hours or less.

Key Responsibilities:

  • Review and resolve accounts from our work queue
  • Contact insurance companies for resolution and payment
  • Ensure all claim edits in our billing systems are resolved and billed within 24 hours or less
  • Collaborate with our team to ensure seamless communication and efficient processing

Requirements:

  • High School diploma or equivalent
  • 1+ years' experience in hospital billing, non-government insurances
  • 1+ years' experience with claim edits and SSI billing system
  • Excellent communication and interpersonal skills
  • Knowledge and understanding of diagnosis, HCPCS, and CPT codes

What We Offer:

  • Competitive compensation package
  • Flexible benefits package
  • Opportunities for professional growth and development
  • A supportive and diverse work environment


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