Customer Service Ambassador

4 days ago


Chatham, Massachusetts, United States Chatham Bars Inn Full time
Public Area Attendant

We are seeking a highly skilled and detail-oriented Public Area Attendant to join our team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel located on 25 oceanfront acres in Cape Cod.

The ideal candidate will be responsible for maintaining the overall cleanliness and high standard of our public areas, adhering to industry-recognized standards and guidelines.

Key Responsibilities:

  • Cleaning and sanitizing public restrooms, including sinks, mirrors, walls, toilets, and floors, to ensure a safe and healthy environment for guests.
  • Sweeping, vacuuming, extracting, scrubbing, waxing, and polishing public area floors both interior and exterior to maintain their appearance and functionality.
  • Cleaning and polishing furniture and upholstered items to preserve their quality and extend their lifespan.
  • Dusting furniture, washing walls, ceiling, woodwork, windows, door panels, and sills to keep our public spaces clean and welcoming.
  • Welcome guests and create a hospitable experience by providing exceptional customer service and addressing their needs promptly.

Requirements:

  • Superior organizational skills to manage multiple tasks and responsibilities effectively.
  • Excellent attention to detail to ensure that all areas are cleaned and maintained to a high standard.
  • Able to work well independently as well as in a team setting to achieve common goals and objectives.
  • Follow direction well and take initiative to address any issues or concerns that may arise.
  • Able to meet deadlines and work efficiently to complete tasks and responsibilities.
  • Able to lift up to 50 lbs to perform cleaning and maintenance duties safely and effectively.
  • Flexible and motivated to adapt to changing situations and priorities.
  • Professional appearance and grooming to represent the hotel positively and provide excellent customer service.
  • Able to work with cleaning chemicals/products safely and effectively.

About Us:

Chatham Bars Inn is a five-minute stroll from Chatham's charming Main Street and within a short drive of all Cape Cod has to offer. Our hotel features 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm, and endless recreation activities. We are open year-round.

Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications.



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