Customer Service Team Member
3 weeks ago
**About the Job:**
We are seeking a highly skilled and motivated Part-time Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.
About the Company:
GREAT LAKES ACE HARDWARE is a leading retailer of home improvement and hardware products. Our mission is to provide exceptional customer service, deliver high-quality products, and build strong relationships within our community.
Key Responsibilities:
- Maintain a positive and friendly attitude when interacting with customers, colleagues, and management.
- Provide expert product knowledge and make recommendations to customers.
- Process transactions accurately and efficiently, handling returns and exchanges as needed.
- Maintain a clean and organized workspace, adhering to company standards and expectations.
- Participate in visual merchandising, including setting up displays and maintaining store appearance.
- Develop relationships with customers, understanding their needs and preferences.
- Collaborate with colleagues to achieve sales goals and maintain a positive work environment.
- Adhere to company policies, procedures, and safety protocols.
Requirements:
To perform this job successfully, you must have:
- Six months related experience and/or training preferred.
- Able to read, interpret documents, write routine reports, and speak effectively with customers or associates.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Familiarity with basic computer skills, including Microsoft Office and Google Drive.
Compensation:
The estimated annual salary for this position is $28,160-$30,080, based on a 20-hour workweek and $13.80 hourly wage.
Benefits:
As a valued member of our team, you will enjoy:
- A competitive hourly wage.
- Opportunities for advancement and professional growth.
- A supportive and dynamic work environment.
Equal Opportunity Employer:
Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. We recognize the importance of diversity and leverage the skills and talents of all people to the mutual advantage of each individual and the organization.
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