Store Team Leader

3 days ago


Chatham, Massachusetts, United States Fatface Corporation Full time
About the Job

We are seeking a highly motivated and experienced Key Holder to join our team at FatFace Corporation in Chatham, MA. The estimated salary for this position is around $55,000 - $65,000 per year.

About the Role:

As a Key Holder, you will be responsible for helping to lead the team and establish the brand in the local area. You will need to have experience in a customer service environment and excellent interpersonal, organization, and communication skills.

Your Responsibilities:

  • Proactively manage the performance of yourself and the team across all business KPIs.
  • Deliver the successful implementation and maintenance of the brand proposition in your store.
  • Drive and role model customer service standards to exceed customer expectations and meet customer service KPI measures.
  • To help train and develop the team, leading by example and creating a motivating work environment.
  • Have awareness of your own development needs.
  • To ensure correct procedures are adhered to in a professional manner including cash & stock, health & safety, office, and security of premises.
  • To execute the FatFace Visual proposition to company standards.
  • To abide by all FatFace policy and procedures.

Benefits:

  • A competitive salary of $55,000 - $65,000 per year.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The chance to be part of a dynamic and growing company.

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