Store Team Leader
3 days ago
We are seeking a highly motivated and experienced Key Holder to join our team at FatFace Corporation in Chatham, MA. The estimated salary for this position is around $55,000 - $65,000 per year.
About the Role:
As a Key Holder, you will be responsible for helping to lead the team and establish the brand in the local area. You will need to have experience in a customer service environment and excellent interpersonal, organization, and communication skills.
Your Responsibilities:
- Proactively manage the performance of yourself and the team across all business KPIs.
- Deliver the successful implementation and maintenance of the brand proposition in your store.
- Drive and role model customer service standards to exceed customer expectations and meet customer service KPI measures.
- To help train and develop the team, leading by example and creating a motivating work environment.
- Have awareness of your own development needs.
- To ensure correct procedures are adhered to in a professional manner including cash & stock, health & safety, office, and security of premises.
- To execute the FatFace Visual proposition to company standards.
- To abide by all FatFace policy and procedures.
Benefits:
- A competitive salary of $55,000 - $65,000 per year.
- Ongoing training and development opportunities.
- A supportive and inclusive work environment.
- The chance to be part of a dynamic and growing company.
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