Community Outreach Coordinator

7 days ago

Brooklyn, New York, United States AEG Full time
About the Role

We are seeking a highly skilled and experienced Community Relations Manager to join our team at AEG. As a key member of our Community Relations department, you will be responsible for developing and implementing community outreach programs that align with our company's mission and values.

Key Responsibilities
  • Community Partnerships: Identify and establish effective working relationships with community leaders, elected officials, and community representatives to develop new community relations and outreach opportunities.
  • Outreach Programs: Support the implementation of outreach programs that provide a positive impact in the community, including but not limited to, community events, donations, and volunteer opportunities.
  • Special Projects: Assist the Senior Director of Community Relations with special projects, including but not limited to, key initiatives assigned through the company's foundation and other properties.
  • Program Management: Collaboratively maintain and grow the company's community relations programs, including the 50/50 Raffle program.
  • Partnerships and Collaborations: Work closely with our Partnerships team to better align sponsored programs with core community pillars, including new sponsor collaborations.
  • Communication and Reporting: Assist on community newsletters, internally and externally, and manage recording and tracking of all community events and donations.
  • Internal Donations and Ticket Process: Manage internal donations requests and ticket process for non-profits and community groups.
  • Cross-Functional Collaboration: Work alongside Brand Marketing, Creative, and Communications teams on cross-promotion of community events to support fan engagement goals and to ensure production of marketing materials and timely postings on internal and external websites, intranet, and social media platforms.
  • Strategic Community Engagement: Provide collaborative team support in advancing strategic community engagement goals aligned with the company's mission, vision, and values.
  • Employee Engagement and Volunteer Opportunities: Support employee engagement and volunteer opportunities, including community service and philanthropic initiatives for company employees.
  • Program Administration: Support administration of all plans and executions for community relations programs, initiatives, and special events.
Requirements
  • Education: Bachelor's degree required.
  • Experience: 2-3 years experience in Community Relations or related fields.
What We're Looking For
  • Customer Service and Interpersonal Skills: Outstanding customer service and interpersonal communication skills, comfortable engaging in a variety of communicative modes (verbal, non-verbal, and written), and attuned to others through strong active listening skills.
  • Judgment and Discretion: Demonstrate uncompromised judgment and discretion to protect the confidentiality and privacy of others, as well as of company documents and records.
  • Self-Awareness and Emotional Intelligence: Strong sense of self-awareness and emotional intelligence, strong interpersonal, conflict resolution, and problem-solving skills.
  • Serving Others: Deep interest and ability in serving others as one of the primary objectives of their job.
  • Self-Directed and Independent: Self-directed and able to work independently.
  • Team Player: A flexible and reliable teammate, both within own department and within the company as a whole.
  • Time Management and Prioritization: Possess a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives.
  • Problem-Solving and Decision-Making: Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.
  • Reasoned Decision-Making: Have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.
Work Environment

Works primarily in an office environment but will be expected to attend games and other events on evenings, weekends, and holidays on a rotating basis. Will be required to travel to various areas within the NYC Metro Area to attend community events, basketball clinics, etc.

We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, transgender status, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, genetic information or any other characteristic prohibited by federal, state or local laws.

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