Warranty Claims Coordinator
2 weeks ago
Carter Machinery Company, the authorized dealer for Caterpillar in the region, is seeking a Warranty Claims Coordinator. This role is pivotal in managing warranty claims submissions to Heavy Equipment Vendors. The successful candidate will collaborate closely with service departments to gather essential information, ensuring maximum recovery on each claim. We are looking for individuals with prior experience in the parts and service sector. A college degree is preferred.
Key Responsibilities:
As a Warranty Claims Coordinator, your responsibilities will include:
- Acting as a self-starter who can operate with minimal supervision.
- Demonstrating excellent verbal and written communication abilities.
- Exhibiting strong interpersonal and customer service skills.
- Maintaining exceptional organizational skills and attention to detail.
- Managing time effectively to meet deadlines consistently.
- Applying strong analytical and problem-solving capabilities.
- Possessing a high mechanical aptitude to comprehend technical information.
- Utilizing Microsoft Office Suite or similar software proficiently.
- Fostering a positive customer experience.
- Embodying the Core Values of Integrity, Commitment, Excellence, and Teamwork as part of The Carter Way.
Physical Requirements:
Candidates must meet specific physical requirements, including the ability to sit or stand for extended periods and lift, carry, and maneuver items weighing up to 10 pounds. Vision requirements include close vision, distance vision, and the ability to adjust focus. This job description is not exhaustive; additional duties may be assigned as necessary.
Competitive Compensation and Benefits:
- Health, dental, and vision insurance.
- Paid time off.
- 401(k) plan with a matching contribution.
- Life and disability insurance.
- In-house training programs.
- Tuition reimbursement opportunities.
- Employee referral bonus program.
- Discounts on various services and products.
Carter Machinery Co., Inc. is an Equal Employment Opportunity/Affirmative Action Employer. We encourage all qualified individuals, including minorities, females, veterans, and individuals with disabilities, to apply.
Note: Carter Machinery maintains a drug-free workplace and adheres to equal opportunity employment practices.
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