Hospitality Representative
6 days ago
Customer Service Excellence at Rhea Development LLC
About the Role:
- We are seeking a highly skilled and customer-focused individual to join our team as a Guest Service Representative.
- The ideal candidate will possess excellent communication skills, a positive attitude, and a strong work ethic.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a welcoming and memorable experience.
- Answer phones and take orders in a timely and efficient manner.
- Operate the point-of-sale system with accuracy and speed.
- Prepare and serve food and beverages as needed.
- Maintain a clean and organized workspace, adhering to company standards.
- Address guest complaints and concerns in a professional and courteous manner.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
- A competitive hourly rate.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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