Current jobs related to Guest Services Representative - Myrtle Beach, South Carolina - Westgate Resorts
-
Assistant Guest Services Manager
1 week ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob Title: Assistant Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Assistant Guest Services Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to valet operations.Key...
-
Ramp Captain
2 weeks ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob SummaryThe Ramp Captain is responsible for orchestrating the guest experience at our hotel, working closely with colleagues to ensure exceptional service standards are met or exceeded. Under the direction of the Manager, the Ramp Captain will coordinate and administer tasks, provide troubleshooting and guidance when needed, and make judgment calls when...
-
Resort Guest Services Representative
1 week ago
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob SummaryHoliday Pavilion Resort is seeking a Guest Services Representative to provide exceptional customer service in a fast-paced environment. As a key member of our team, you will be responsible for ensuring a positive guest experience, handling inquiries, and resolving issues in a professional and courteous manner.Key ResponsibilitiesProvide...
-
Resort Guest Services Representative
1 week ago
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob SummaryBeach Holidays, LLC is seeking a skilled Guest Services Representative to join our team at the Sea Crest Resort. As a Second Shift Hospitality Agent, you will provide exceptional customer service and support to our guests, ensuring a memorable experience during their stay.Key Responsibilities:Provide friendly and efficient service to guests,...
-
Guest Service Representative
3 weeks ago
Myrtle Beach, South Carolina, United States Kingston Resorts Full timeJob Title: Guest Service AgentThe Kingston Resorts is a premier oceanfront resort on the north-end of Myrtle Beach, offering a unique blend of hospitality and relaxation. As a Guest Service Agent, you will be the face of our resort, providing exceptional service to our guests and ensuring their stay is nothing short of memorable.Responsibilities:Stay...
-
Guest Services Representative
4 weeks ago
Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - 48th Avenue Full timeJob Title: Guest Services AgentLa Quinta Myrtle Beach - 48th Avenue is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to all guests,...
-
Guest Services Representative
3 weeks ago
Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - 48th Avenue Full timeJob Title: Guest Services AgentLocation: La Quinta Myrtle Beach - 48th Avenue, 4709 North Kings Hwy, Myrtle Beach, SC 29577Job Summary:The Guest Services Agent is a key member of our front desk team, responsible for providing exceptional service to our guests throughout their stay. This role requires a strong focus on customer satisfaction, attention to...
-
Guest Services Representative
2 weeks ago
Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - 48th Avenue Full timeJob SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during their stay at La Quinta Myrtle Beach - 48th Avenue. This includes greeting and welcoming guests, answering inquiries, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient...
-
Guest Services Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Holiday Inn Resort Surfside Beach Job Summary: We are seeking a Guest Services Agent to join our team. As the face of the hotel, you will be responsible for providing exceptional customer service and ensuring a...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Holiday Pavilion Resort. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timePosition OverviewEvening Guest Services Representatives at Sea Crest ResortCompensation: $17.75 per hourBeach Holidays, LLC is seeking dedicated second shift Guest Services Representatives and Reservations Agents. Ideal candidates will possess a passion for delivering outstanding customer service in a dynamic and welcoming atmosphere. While prior experience...
-
Holiday Pavilion Resort Guest Services Associate
1 month ago
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeBeach Holidays, LLC is seeking a Guest Services Representative to join our team at the Holiday Pavilion Resort. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, working in a fast-paced and friendly environment. We offer a competitive hourly rate of $17.75, flexible scheduling, and a range...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeGuest Services and Reservations SpecialistCoral Beach Resort is seeking a Guest Services and Reservations Specialist to provide excellent customer service and work in a fast-paced, friendly environment. Responsibilities include:• Providing exceptional customer service to guests• Handling reservations and guest inquiries• Maintaining a clean and...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeBeach Holidays, LLC is seeking a Guest Services Representative to join our team at the Holiday Pavilion Resort. **Job Summary:** We are looking for a friendly and outgoing individual to provide exceptional customer service to our guests. **Responsibilities:** * Provide excellent customer service to guests * Work in a fast-paced, friendly environment *...
-
Customer Service Representative
2 weeks ago
Myrtle Beach, South Carolina, United States Topgolf Entertainment Group Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Topgolf Entertainment Group. As a Bay Host, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesWelcoming guests to the bays and providing information about Topgolf offeringsTaking and...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob OverviewHoliday Pavilion Resort is seeking a Guest Services Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide excellent customer service to guestsWork in a fast-paced, friendly environmentBe flexible to cover shifts if...
-
Guest Services Manager
3 weeks ago
Myrtle Beach, South Carolina, United States Crestview Management, LLC Full timeJob Title: Guest Services Manager in TrainingAbout the Role:We are seeking a highly motivated and customer-focused Guest Services Manager in Training to join our team at Crestview Management, LLC. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out...
-
Customer Service Representative
1 month ago
Myrtle Beach, South Carolina, United States Bluegreen Vacations Full timeJob SummaryWe are seeking a highly skilled and customer-focused Welcome Center Representative to join our team at Bluegreen Vacations. As a key member of our Welcome Center team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.Key ResponsibilitiesProvide warm and welcoming...
-
Customer Service Representative
2 months ago
Myrtle Beach, South Carolina, United States Innisfree Hotels Full timeAbout the RoleInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. As a Customer Service Representative, you will be the face of the hotel, interacting with guests and employees in a friendly and service-oriented manner. Your primary responsibility will be to accommodate all...
-
Guest Services Manager Trainee
3 weeks ago
Myrtle Beach, South Carolina, United States Crestview Management, LLC Full timeGuest Services Manager In TrainingAbout the Role:We are seeking a highly motivated and organized Guest Services Manager In Training to join our team at Crestview Management, LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and...
Guest Services Representative
2 months ago
Guest Services Representative
Company Overview
Westgate Resorts is a premier hospitality provider, offering a unique experience to guests seeking relaxation and enjoyment. Our oceanfront properties are designed to provide an unforgettable stay, complete with stunning views and a variety of amenities.
Position Overview
The Guest Services Representative plays a crucial role in ensuring that our guests have a seamless and enjoyable experience from the moment they arrive. This position involves a range of responsibilities aimed at delivering exceptional service.
Key Responsibilities
- Welcome and register guests, assigning them to their accommodations.
- Provide room keys and assist with any special requests.
- Manage incoming correspondence, including mail and messages.
- Facilitate communication by relaying telephone messages.
- Address guest inquiries regarding hotel amenities, local attractions, and travel guidance.
- Maintain accurate records of room availability and guest accounts.
- Process payments, issue receipts, and manage billing inquiries.
- Handle reservations and confirm bookings as needed.
- Post charges to guest accounts for services rendered.
- Assist in making arrangements for dining, transportation, and entertainment.
- Support guests with the secure storage of valuables.
- Conduct nightly audits of cash and other transactions.
- Actively listen to guest concerns and provide effective solutions.
Qualifications
To excel in this role, candidates should possess the following:
- A high school diploma or equivalent.
- Previous experience in a customer service role is preferred.
- Strong communication skills, both verbal and written.
- Ability to work well in a team-oriented environment.
Additional Information
Westgate Resorts is committed to maintaining a safe and healthy environment for all team members. We offer a comprehensive benefits package, including health insurance, paid time off, retirement plans, and opportunities for professional development.
Join us in creating memorable experiences for our guests while enjoying a supportive and dynamic workplace.
