Customer Support Specialist

2 weeks ago


Lexington, Kentucky, United States Meaningful Milestones Full time
Job Overview

Join Our Team: We are seeking a dedicated Client Services Specialist at a leading provider of ABA therapy.

About Us: At Meaningful Milestones, our mission is to provide outstanding ABA therapy services to children with autism and related conditions. Our empathetic team is focused on making a meaningful difference in the lives of our clients and their families.

Position: Client Services Specialist

Job Type: Part-time

Role Summary: We are looking for a friendly and proactive Client Services Specialist to serve as a welcoming presence and supportive resource for our clients and staff. You will be instrumental in facilitating our clients' progress throughout their therapy journey while gaining valuable insights into the ABA field. This role offers a fantastic opportunity for personal and professional growth within Meaningful Milestones.

Key Responsibilities:

  1. Communication Management:
  • Handle phone calls and direct them appropriately.
  • Greet and guide visitors and clients.
  1. Administrative Support:
  • Gather information from records and prepare summaries as needed.
  • Address and resolve administrative inquiries professionally.
  • Maintain courteous communication through various channels.
  1. Team Coordination:
  • Assist in organizing team efforts and ensuring effective communication.
  • Manage office supplies and coordinate maintenance of equipment.
  • Work with vendors as directed by the administrative team.
  1. Facility Operations:
  • Conduct inspections of the facility and report findings.
  • Oversee inventory of supplies and place orders as necessary.
  • Distribute office mail and manage documentation.
  1. Event Management:
  • Organize special events for the facility.
  • Maintain cleanliness and organization of rooms and common areas.
  • Manage the activity calendar.
  • Provide support for staff requests as needed.
  • Offer childcare coverage during designated times.
  1. Additional Duties:
  • Complete other related tasks as assigned.

Qualifications:

  • A genuine passion for helping others and delivering exceptional customer service.
  • Strong verbal and written communication skills.
  • Excellent organizational abilities and attention to detail.
  • Resourceful and adaptable, capable of working independently.
  • Ability to lift and carry items weighing up to 15 pounds.
  • Experience in a client-facing role, ideally in healthcare or therapy environments.
  • Proficiency in Microsoft Office Suite and quick to learn new systems.
  • Familiarity with ABA therapy principles is advantageous.
  • Preferred: Associate's degree or equivalent education.
  • Minimum of three to five years in administrative roles.
  • Recent TB test results.

What We Offer:

  • Competitive hourly wage.
  • A collaborative and supportive work environment.
  • Opportunities for professional development and career advancement.
  • Comprehensive benefits package, including 401k options.
  • Paid time off starting from your first day and additional paid holidays.
  • The opportunity to make a significant impact in the lives of children and families.

Meaningful Milestones is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • Lexington, Kentucky, United States CS Ltd Full time

    CS Ltd is seeking a dedicated full-time Bilingual/Spanish-speaking Customer Support Specialist to assist patients in managing their medical balances, enabling them to focus on their recovery. If you have a background in healthcare billing and finance and are looking for a role where you can genuinely **make a difference**, we encourage you to consider this...


  • Lexington, Kentucky, United States CS Ltd Full time

    CS Ltd is seeking a dedicated full-time Bilingual/Spanish-speaking Customer Support Specialist to assist patients in managing their medical accounts, enabling them to focus on their recovery. If you have a background in healthcare billing and finance and are looking for a role where you can genuinely **make a difference**, consider this opportunity. Customer...


  • Lexington, Kentucky, United States CS Ltd Full time

    CS Ltd is seeking a dedicated full-time Bilingual/Spanish Customer Support Specialist to assist patients in managing their medical accounts, enabling them to focus on their recovery. If you have a background in healthcare billing and finance and are looking for a role where you can genuinely **make a difference**, we encourage you to consider this...


  • Lexington, Kentucky, United States Credit Solutions LLC Full time

    Opportunity for Bilingual Healthcare Customer SupportA well-established organization in the healthcare sector is seeking a dependable Bilingual Healthcare Customer Support Specialist. The ideal candidate will be fluent in Spanish and will play a crucial role in assisting patients with their medical financial management and recovery processes. If you possess...


  • Lexington, Kentucky, United States Thinkbyte Consulting Inc. ( E-Verified ) Full time

    Position Overview:The IT Support Specialist plays a crucial role in ensuring the smooth operation of technology systems within the organization. This position requires a solid foundation in information technology, along with a commitment to providing exceptional customer service.Key Responsibilities:Possess an associate degree in information technology or...


  • Lexington, Kentucky, United States Costco Full time

    Join Our Team as a Pharmacy Support Specialist At Costco Wholesale Corp, we are seeking a dedicated Pharmacy Support Specialist to play a vital role in our pharmacy operations. In this position, you will: Assist Pharmacists: Collaborate with licensed pharmacists to accurately fill and dispense prescriptions for our valued members. Maintain Patient Records:...


  • Lexington, Kentucky, United States KCTCS Full time

    Job Summary:As an Administrative Support Specialist with KCTCS, you will provide high-level administrative support to the Leestown Associate Degree Nursing program. This role requires a strong organizational skillset, excellent communication abilities, and a commitment to delivering exceptional customer service.Key Responsibilities:Provide administrative...


  • Lexington, Kentucky, United States Wellward Full time

    Job OverviewBenefits:401(k) plan401(k) matching contributionsDental coverageHealth insurance optionsWellward Regenerative Medicine is on the lookout for an ideal candidate for our Healthcare Support Specialist role.Wellward Medical operates as an Integrative Health Clinic, focusing on Orthopedic and Sports Medicine, Pain Management, Mental Health, and...


  • Lexington, Kentucky, United States InsideHigherEd Full time

    Job Title:Healthcare Support SpecialistDepartment:Clinical ServicesLocation:RemoteCompensation:$24.82 per hourEmployment Type:On CallEducation Requirement:High School Diploma or equivalentExperience Requirement:No prior experience necessaryLicensure/Certification:Must possess one or more of the following: 1. Kentucky Registered SRNA, 2. RN nursing student...


  • Lexington, Kentucky, United States Thinkbyte Consulting Inc. ( E-Verified ) Full time

    Position Overview:We are seeking a dedicated Technical Support Specialist to join our team at Thinkbyte Consulting Inc. (E-Verified). This role is essential in providing exceptional support to our clients and ensuring the smooth operation of their IT systems.Key Responsibilities:Possess an associate degree in information technology or hold a Comp TIA A+...

  • HR Support Specialist

    2 weeks ago


    Lexington, Kentucky, United States The University of Kentucky Full time

    Company Name: University of KentuckyPosition: HR Support SpecialistRole: Client Assistance and Technical SupportKey Responsibilities: Assisting candidates, newly hired personnel, and recruitment teams through face-to-face interactions and electronic correspondence.Sector: Higher EducationThe HR Support Specialist at the University of Kentucky plays an...


  • Lexington, Kentucky, United States Bullock & Cecil, LLP Full time

    Job OverviewWe are a distinguished legal practice dedicated to achieving optimal outcomes for our clients in a timely and cost-efficient manner. At Bullock & Cecil, we prioritize not only results but also the financial implications of achieving those results throughout the process. Our commitment lies in fulfilling our clients' objectives effectively and...


  • Lexington, Kentucky, United States CLARK Material Full time

    Customer Care Representative - Parts DivisionCLARK Material Handling Company, a leader in the material handling sector, is in search of a Customer Care Representative to oversee the aftermarket parts relationships with our dealers. This position entails delivering exceptional support to dealers by addressing inquiries, providing quotes, processing orders,...


  • Lexington, Kentucky, United States Truist Financial Corporation Full time

    Wealth Support Specialist IPosition Overview:The Wealth Support Specialist I plays a crucial role in delivering exceptional support to a dedicated team of advisors within the Wealth, Legal Specialty, or Medical Specialty sectors, who manage a diverse portfolio of affluent clients.Key Responsibilities:Assist clients and advisors by serving as the primary...


  • Lexington, Kentucky, United States Spectra Experiences Full time

    Role Overview The Customer Engagement Specialist is responsible for ensuring a seamless and professional experience for all guests. This role involves: Ticket Validation: Efficiently processes and verifies each guest's ticket in a timely manner. Guest Assistance: Welcomes guests as they arrive, guiding them to their designated seating areas. Issue...


  • Lexington, Kentucky, United States InsideHigherEd Full time

    Job SummaryAs a Technical Support Specialist IV at InsideHigherEd, you will serve as a technical lead for our Field Services team, supporting the needs of our customers. You will utilize and learn various tools and technologies to meet the growing demands of our customers, while continuing to support our goal of implementing lean methodologies, standardizing...


  • Lexington, Kentucky, United States Peoplelink Staffing Solutions Full time

    Job OverviewPeoplelink Staffing Solutions is collaborating with a reputable organization to fill the role of a Logistics Support Specialist. This position involves essential tasks related to material handling and site maintenance.Position Summary:Compensation: $16.00 per hourWork Schedule:Day Shift: 7:00 am to 3:30 pm, Monday through FridayThe Logistics...


  • Lexington, Kentucky, United States Sodexo Full time

    Location: AMERICAN LEADERSHIP ACADEMY SC At Sodexo, being part of our team means more than just a job; it’s an opportunity to contribute to a larger mission. You will be valued for your individuality, empowered to act with intention, and have the chance to make a difference through your daily contributions.What We Provide:A comprehensive benefits package...


  • Lexington, Kentucky, United States webuyanycar USA Full time

    Job OverviewExciting opportunity with a $1,500 signing bonus for new Customer Engagement SpecialistsCarGroup Holdings, LLC, operating as webuyanycar USA, is a leading consumer-to-business platform that empowers customers to assess their vehicle's value online and sell it at a local branch. As experts in vehicle acquisition, we have successfully valued over...


  • Lexington, Kentucky, United States AAA Mid Atlantic Full time

    Are you passionate about delivering exceptional customer service in the automotive sector? If so, AAA Mid Atlantic has an exciting opportunity for you.As an Automotive Customer Service Specialist at AAA, you will play a pivotal role in ensuring our customers receive outstanding service. You will effectively manage their vehicle service requirements while...