Operations Coordinator
1 week ago
- Performance-based bonuses
- Complimentary uniforms
- Opportunities for training and professional development
Company Introduction:
We are a comprehensive moving and junk removal service provider based in Columbia, Missouri, seeking an enthusiastic individual who thrives in a dynamic work environment while assisting clients in achieving a seamless moving experience.
OUR MISSION: To uphold our core principles of Leadership Development; Consistent Branding; Listening to Exceed Expectations; and Fostering a Fun and Energetic Team Culture. Our commitment is to deliver a hassle-free moving or hauling experience, ensuring our clients receive the utmost in service quality.
OUR VISION: To become the leading and most sought-after employer of college students, serving as a springboard for entrepreneurial aspirations, and revitalizing the American Dream for students and their families.
Core Principles:
Leadership Development, Exceeding Expectations, Consistent Branding, Creating a Fun and Energetic Team Culture.
Position Summary
- We are looking for a motivated individual who prioritizes client satisfaction and ongoing success. The ideal candidate will exemplify our core values and provide exceptional customer service while fostering a positive company culture.
Key Responsibilities
- Ensure complete client satisfaction and loyalty
- Engage with clients in a courteous and professional manner, creating memorable experiences that encourage repeat business.
- Oversee business operations and maintain safety standards for vehicles.
- Establish fair pricing and ensure clients understand the value of the services provided.
- Manage profit and loss statements and annual financial plans.
- Implement a systematic approach to hiring and training.
- Conduct estimates for moving and junk removal services as required.
- Oversee staff scheduling and resource allocation.
- Enhance team members' understanding of the company mission and vision, measured by achieving team goals.
- Supervise franchise operations to meet revenue and profitability objectives.
- Collaborate closely with franchise partners to develop and implement new systems and processes.
- Participate in moving and junk removal tasks while supervising team members, requiring physical strength and stamina.
- Facilitate employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
- Attend ongoing training and development sessions.
- Generate and analyze operational reports to inform decision-making.
- Execute monthly marketing strategies.
- Drive daily management of moving and junk removal operations.
Qualifications
Ideal Education & Experience:
- Background in Sales, Marketing, and Operations Management.
- Confident communicator with the ability to maintain positive relationships with clients and team members.
- Enjoy a fun work environment while thriving in a fast-paced setting.
- Willingness to engage in physical tasks and problem-solving.
- Highly reliable, punctual, and detail-oriented.
- Safety-conscious and aware of liability issues.
- Exceptional multitasking abilities.
- Strong written, verbal, and presentation skills.
- Excellent interpersonal skills, capable of working effectively with individuals at all levels.
- Experience in construction and familiarity with basic power tools is preferred.
- Ability to excel in a fast-evolving industry.
Benefits and Perks
- Collaborative team environment
- If you are interested in joining a growing company that prioritizes your personal development, offers flexible scheduling, a supportive work atmosphere, and opportunities for rapid advancement, we encourage you to consider this role.
We highly encourage veterans to apply.
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