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Operations Coordinator

2 months ago

Columbia, Missouri, United States D.H. Pace Company, Inc. Full time
Job Overview

D.H. Pace Company, Inc. is currently looking for a Department Coordinator to effectively manage field personnel and ensure high levels of customer satisfaction. Ideal candidates will have experience in scheduling or dispatching roles.

Key Responsibilities:

  • Organizing technician schedules for various job sites, detailing job requirements, and overseeing job tickets
  • Tracking technician availability, departmental reports, and client expectations
  • Assisting with billing operations and troubleshooting technical challenges
  • Generating and overseeing service tickets, aiding in the preparation of service estimates
  • Coordinating with the warehouse for inventory management
  • Performing additional tasks as required

Qualifications:

  • Proficient in Microsoft Office Suite
  • Familiarity with the door industry is advantageous
  • Previous experience in dispatching or high-volume administrative roles is preferred
  • Exceptional communication and customer service abilities
  • Strong organizational and multitasking skills
  • Professional representation of the organization

Benefits Offered:

  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off and holiday benefits
  • Competitive salary with annual performance reviews
  • 401k retirement plan with employer contributions
  • Company-sponsored life insurance and disability coverage
  • And additional perks

Completion of pre-employment screenings is mandatory.