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Program Operations Coordinator

2 months ago

Columbia, Missouri, United States Woodhaven Learning Center Full time


POSITION OVERVIEW:

The role of the Program Support Coordinator is a pivotal position that demands self-motivation, initiative, and the ability to make independent decisions. This position entails cross-training and readiness to undertake Home Coordinator responsibilities across all residential facilities managed by Woodhaven, as well as providing assistance with Program Management tasks as necessary. Key responsibilities include supervising staff, coordinating client medical care, managing emergency procedures, ensuring that Individual Plans (IP's) are executed effectively, and overseeing the daily operations of the home.

The Program Support Coordinator is tasked with ensuring that the residential facilities operate in compliance with the certification standards set forth by the Department of Mental Health, adhering to CARF accreditation criteria, and upholding the values of Woodhaven Learning Center.

KEY QUALIFICATIONS AND RESPONSIBILITIES:

A high school diploma or equivalent is mandatory, while a degree in human services or supervisory experience with individuals with developmental disabilities is preferred. Successful completion of an initial orientation is required, which encompasses training in CPR, First Aid, Positive Behavior Interventions, Universal Precautions, lifting techniques, medication administration, and other relevant topics pertaining to State and Federal regulations governing the organization’s policies and procedures. Annual updates on these trainings are required. A valid chauffeur's license in Missouri must be obtained within the first two weeks of employment, and maintaining an acceptable driving record is essential. Any exceptions to this requirement must be approved by the Chief Operating Officer or the Director of Residential and Community Services.

Applicants should demonstrate the ability to collaborate effectively with individuals receiving services, their families, and staff members. Completion of the Management Training Curriculum course is also required. Home Coordinators with felony convictions listed on the disqualification registry by the Department of Mental Health will be removed from payroll immediately unless an exception has been granted.

ADDITIONAL REQUIREMENTS:

Essential qualifications and responsibilities include:

  • Reliable attendance and punctuality for scheduled shifts.
  • Minimization of overtime usage.
  • Ability to fulfill the prescribed number of working hours.
  • Willingness to accept supervision.
  • Capability to lift a minimum of 50 pounds.
  • Possession of a valid chauffeur's license.
  • Availability to carry a cell phone and respond to calls 24/7.
  • Providing support to Home Coordinators during absences, scheduled vacations, and vacant positions.
  • Offering on-call relief to team members during their scheduled time off.
  • Weekend coverage is mandatory, with one guaranteed weekend off each month.

PHYSICAL DEMANDS:

This position involves sedentary work requiring the exertion of up to 50 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects. The role necessitates manual dexterity, repetitive motions, vocal communication for expressing ideas, and hearing to perceive information at normal spoken levels. Visual acuity is essential for preparing and analyzing written or computer data, operating machinery, ensuring accuracy and thoroughness of work, and observing surroundings and activities. The worker is not exposed to adverse environmental conditions. Certain residential facilities may require lifting a minimum of 50 pounds. Please consult Human Resources or your immediate supervisor for specific lifting requirements at particular homes.

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