Office Manager Assistant

5 days ago


Franklin, Wisconsin, United States James Bild - State Farm Agent Full time
About the Role

We are seeking a highly organized and detail-oriented Office Manager Assistant to join our team at James Bild - State Farm Agent. As an Office Manager Assistant, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Relationship Building: Establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Office Management: Ensure the office is well-maintained, organized, and equipped to successfully meet customer needs and market relevant products.
  • Team Collaboration: Work collaboratively with other team members to achieve agency goals and objectives.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills.
  • Organizational Skills: Be highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Customer Service Experience: Have experience in customer service, preferably in a sales or insurance-related environment.
  • Technical Skills: Be proficient in Windows computer applications and have the ability to learn new software and systems quickly.
Benefits
  • Paid Time Off: Enjoy paid holidays and personal/sick days.
  • Salary and Commission: Receive a competitive salary plus commission/bonus.
  • Growth Opportunities: Have opportunities for advancement within the agency.

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