Desktop Support Specialist

4 weeks ago


Orlando, Florida, United States Falcon's Creative Group Full time
Job Overview

Falcon's Creative Group is a leading entertainment, consumer experience, and technology enterprise that accelerates intellectual property activations across physical and digital experiences.

We are seeking a skilled Desktop Support Technician to join our technology team. This full-time role is responsible for assisting with daily tasks, including provisioning, installation/configuration, operation, and maintenance of systems hardware and software.

The successful candidate will provide front-line hardware and software desktop support to artists and production staff, installing, configuring, testing computer hardware, operating systems, applications, and drivers. They will also setup and configure workstations for new employees, relocate and configure workstations, test and troubleshoot workstation performance issues, contribute to technical wiki documentation, and maintain employee equipment.

Key Responsibilities:

  • Provide hardware and software desktop support to artists and production staff.
  • Install, configure, test computer hardware, operating systems, applications, and drivers.
  • Setup and configure workstations for new employees, relocate and configure workstations.
  • Test and troubleshoot workstation performance issues.
  • Contribute to technical wiki documentation.
  • Maintain employee equipment.

Requirements:

  • Experience or certification in Windows/Mac/Linux platforms.
  • Experience working with networking, switches, and routing technologies.
  • Networking theory and practice.
  • Common office applications.
  • Firm understanding of office equipment.
  • Excellent written and verbal communication skills.
  • Ability to work independently, multi-task, and prioritize tasks.
  • Clean work ethic, strong cable management skills, and strong attention to detail.
  • Experience working in animation or post-production is desirable.
  • Ability to lift at least 40lbs.
  • Must possess a valid driver's license.
  • Travel may be required.
  • Must be authorized to work lawfully in the United States of America.

About Us:

Falcon's Creative Group delivers powerful, innovative guest experiences that touch people's lives. We strive to set the bar higher with each project, transforming everyday reality every day.

Our work can be seen in theme parks, water parks, zoos, aquariums, museums, location-based entertainment venues, resorts, and restaurants. We are headquartered in Orlando, FL, USA.



  • Orlando, Florida, United States Tekfortune Inc Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Tekfortune Inc. As an Onsite Support Technician, you will provide quality services to end-users, including installing and configuring desktops, laptops, and mobile devices.Key Responsibilities:Provide customer-facing end-user...


  • Orlando, Florida, United States Loyal Source Full time

    Job SummaryThe Desktop Support role at Loyal Source is a critical position that ensures the smooth operation of computer systems for end users. As a Desktop Support Specialist, you will be responsible for setting up new Windows computer systems, receiving and prioritizing help requests, and actively resolving end user issues.Key ResponsibilitiesEvaluate...


  • Orlando, Florida, United States Loyal Source Government Services Full time

    Job SummaryThe Desktop Support Technician role at Loyal Source Government Services is a critical position that ensures the smooth operation of computer systems for end-users. This position requires a strong understanding of Windows 10, Android, and iOS operating systems, as well as experience with Microsoft Intune/Autopilot.Key ResponsibilitiesEvaluate...


  • Orlando, Florida, United States Avaso Technology Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at AVASO Technology Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, including troubleshooting, repair, and maintenance of desktop, laptop, and mobile devices.Key...

  • IT Support Specialist

    4 weeks ago


    Orlando, Florida, United States Merge IT LLC Full time

    Job Summary:We are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. The ideal candidate will have a strong background in Windows and Mac OS X, as well as excellent customer service skills.Key Responsibilities:Install, upgrade, deploy, test, maintain, and troubleshoot Windows and Mac OS X, including O365Provide and restore...


  • Orlando, Florida, United States Manpower Group Inc. Full time

    Job Title: Desktop Support/ Help Desk ProfessionalWe are seeking a skilled Desktop Support/ Help Desk Professional to join our team. As a key member of our support team, you will provide hardware and software support to our clients.Responsibilities:Provide onsite support for software maintenance and service requests that cannot be resolved by the level 1...


  • Orlando, Florida, United States ServiceTec Full time

    Job Title: IT Systems Support SpecialistJob Summary: We are seeking a highly skilled IT Systems Support Specialist to join our team at ServiceTec International, Inc. The successful candidate will provide technical assistance to users of personal computers, networks, servers, and peripheral devices in a predominantly Microsoft Windows environment.Key...


  • Orlando, Florida, United States Experis Full time

    Desktop Support/Help Desk ProfessionalExperis is seeking a skilled Desktop Support/Help Desk Professional to provide hardware and software support to our clients. As a key member of our team, you will be responsible for resolving technical issues and ensuring seamless operations.Key Responsibilities:Provide on-site support for software maintenance and...


  • Orlando, Florida, United States Just Write Full time

    Job DescriptionAs a Support Center Specialist at Just Write, you will be responsible for providing technical support and problem resolution for various ISS applications, computer hardware, network, and telephony. This role involves working under the supervision of the Support Center Supervisor or designee and is evaluated on accuracy, efficiency, and...

  • IT Support Specialist

    4 weeks ago


    Orlando, Florida, United States HeartCentrix Full time

    Job OverviewAt HeartCentrix, we're seeking a highly skilled IT Support Analyst to join our team. As an IT Support Analyst, you will be responsible for providing top-notch technical support to our Financial Services group, ensuring the availability of technology for all employees.Key Responsibilities:Maintain, analyze, and troubleshoot software platforms...

  • IT Support Specialist

    1 month ago


    Orlando, Florida, United States Merge IT LLC Full time

    Job Title: IT Support EngineerWe are seeking a highly skilled IT Support Engineer to join our team at Merge IT LLC. As an IT Support Engineer, you will be responsible for providing technical support and maintenance for our clients' IT infrastructure.Key Responsibilities:Install, configure, and troubleshoot Windows and Mac OS X systems, including O365Provide...


  • Orlando, Florida, United States HealthCare Support Full time

    HealthCare Support is seeking a skilled Imaging Technologist Specialist for a 13-week contract in Orlando, Florida. This role involves working with cutting-edge imaging technology to capture high-quality images for diagnostic purposes. The successful candidate will possess the ability to operate complex imaging equipment, take accurate measurements, and...


  • Orlando, Florida, United States Tri-Tech Electronics, Inc. Full time

    Job SummaryThis is a full-time on-site role located in Orlando, FL.Job ResponsibilitiesManage user accounts, security permissions, group policies, and print services as part of administrative duties.Monitor system resources to ensure proper functioning of all architectural components, utilizing existing management tools to maintain data center health and...

  • IT Support Specialist

    4 weeks ago


    Orlando, Florida, United States Mastech Digital Full time

    IT Support Specialist Job SummaryMastech Digital is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and customer service within the service desk environment.Key Responsibilities:System Installation & Maintenance:Set up and install new personal computer systems for...

  • IT Systems Specialist

    1 month ago


    Orlando, Florida, United States ServiceTec Full time

    Job DescriptionJob Title: Junior IT Systems SpecialistJob Summary: We are seeking a highly skilled Junior IT Systems Specialist to join our team at ServiceTec International, Inc. The successful candidate will provide technical assistance to users of personal computers, networks, servers, and peripheral devices.Key Responsibilities:Provide technical support...

  • IT Support Specialist

    4 weeks ago


    Orlando, Florida, United States Mastech Digital Full time

    Job Summary:Mastech Digital is seeking a skilled Information Technology Support Specialist to join our team. As an IT Support Specialist, you will be responsible for installing new personal computer systems, reviewing and upgrading existing systems, and troubleshooting technical issues. You will also be responsible for training users on software usage and...


  • Orlando, Florida, United States Landtrust Title of Central Florida Full time

    Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Landtrust Title of Central Florida. As an Administrative Support Specialist, you will provide administrative support to our staff and clients, ensuring seamless day-to-day operations.Key Responsibilities:Respond to...

  • IT Support Specialist

    4 weeks ago


    Orlando, Florida, United States Mastech Digital Full time

    Job SummaryMastech Digital is seeking a skilled IT Support Specialist to join our team. As a key member of our service desk, you will provide technical support and customer service to our users, ensuring the smooth operation of our IT systems.Key Responsibilities:System Installation & Maintenance:Install and configure new personal computer systems for...


  • Orlando, Florida, United States Softworld Inc Full time

    Job Title: Tech Support SpecialistJob Location: Orlando, FLOnsite Requirements:Experience with Inbound Call CenterExcellent Customer ServiceTech SavvyJob Description:We are seeking a highly skilled Tech Support Specialist to join our team at Softworld Inc. in Orlando, FL. As a Tech Support Specialist, you will be responsible for providing top-notch technical...


  • Orlando, Florida, United States Healthcare Support Permanent Placement Full time

    Job Summary:We are seeking a skilled Radiology Imaging Specialist to join our team at Healthcare Support Permanent Placement. As a Radiology Imaging Specialist, you will be responsible for conducting CT scans under the guidance of a Radiologist to aid in diagnosing medical conditions in patients of all ages.Responsibilities:Operating CT equipment to ensure...