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Help Desk Support Specialist
1 month ago
Experis is seeking a skilled Desktop Support/Help Desk Professional to provide hardware and software support to our clients. As a key member of our team, you will be responsible for resolving technical issues and ensuring seamless operations.
Key Responsibilities:- Provide on-site support for software maintenance and service requests that cannot be resolved by the Level 1 Service Desk.
- Install, move, add, and change (IMAC) hardware and software for desktop, laptop, and thin client devices.
- De-install and re-install hardware, software, and other related services as necessary to execute IMACs, including wiping hard drives using provided software and tools.
- Physically move hardware related to de-installation, installation, move, or cascade within the same location.
- 2+ years of experience in desktop support or help desk experience.
- Experience supporting clients in person/onsite.
- High school diploma or higher.
- Able to work and communicate effectively with customers.
- Open to learning and professional growth.
- Medical, dental, vision, and 401(k) benefits.
- Weekly pay with direct deposit.
- Consultant Care support.
- Free training to upgrade skills.
- Dedicated Career Partner to help achieve career goals.
Experis is a leading global workforce solutions company, and we are committed to helping our clients transform in a fast-changing world of work. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.