Personal Injury Law Firm Client Services Representative

7 days ago


Doral, Florida, United States VALENCIA & TORRES LAW PLLC Full time
Job Opportunity at Valencia & Torres Law PLLC

Job Title: Personal Injury Law Firm Intake Specialist

Job Summary:

We are seeking a highly motivated and detail-oriented Intake Specialist to join our team at Valencia & Torres Law PLLC. As a key member of our team, you will be responsible for providing exceptional customer service to new clients, managing case intake, and ensuring seamless communication with clients and medical providers.

Responsibilities:

  • Manage new client intake, including phone consultations and data entry into case management software
  • Collect and process client information, including insurance claims and medical records
  • Coordinate appointments between clients and medical providers
  • Ensure all case intake legal documents are processed and signed
  • Assist clients with property damage and provide updates on case status as needed
  • Resolve client issues in a professional and timely manner

Requirements:

  • Fluency in Spanish and English
  • Sales experience (a plus)
  • Multitasking and time-management skills, with ability to prioritize tasks
  • Able to work in a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Legal (Personal Injury): 1 year (Required)

Benefits:

  • Monday to Friday schedule
  • 8 hour shifts
  • bonus pay
  • $15.00-$20.00 per hour depending on experience
  • 401(k) matching
  • Paid time off

About Valencia & Torres Law PLLC:

We are a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation. Our team is dedicated to providing exceptional service to our clients and community.



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