Personal Injury Law Firm Client Services Representative
7 days ago
Job Title: Personal Injury Law Firm Intake Specialist
Job Summary:
We are seeking a highly motivated and detail-oriented Intake Specialist to join our team at Valencia & Torres Law PLLC. As a key member of our team, you will be responsible for providing exceptional customer service to new clients, managing case intake, and ensuring seamless communication with clients and medical providers.
Responsibilities:
- Manage new client intake, including phone consultations and data entry into case management software
- Collect and process client information, including insurance claims and medical records
- Coordinate appointments between clients and medical providers
- Ensure all case intake legal documents are processed and signed
- Assist clients with property damage and provide updates on case status as needed
- Resolve client issues in a professional and timely manner
Requirements:
- Fluency in Spanish and English
- Sales experience (a plus)
- Multitasking and time-management skills, with ability to prioritize tasks
- Able to work in a fast-paced environment
- Excellent written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Legal (Personal Injury): 1 year (Required)
Benefits:
- Monday to Friday schedule
- 8 hour shifts
- bonus pay
- $15.00-$20.00 per hour depending on experience
- 401(k) matching
- Paid time off
About Valencia & Torres Law PLLC:
We are a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation. Our team is dedicated to providing exceptional service to our clients and community.
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