Logistics and Customer Support Specialist

2 weeks ago


Lorton, Virginia, United States Careers at Gentell Full time
Job Overview

At Gentell, a leading global provider in the wound care sector, we are dedicated to enhancing the quality of life for individuals facing health challenges. Our commitment to excellence is reflected in our workforce, and we strive to foster a culture of growth and development.

We are currently seeking a qualified individual for the role of Logistics and Customer Support Specialist. This position encompasses two primary responsibilities: the safe and efficient delivery of products and exceptional customer service. The successful candidate will ensure that all deliveries are executed smoothly while maintaining high standards of interaction with clients.

Key Responsibilities
  • Safely operate light delivery vehicles to transport Gentell products.
  • Conduct thorough pre-trip inspections of vehicles to ensure safety and compliance.
  • Accurately load and unload products, adhering to safety protocols.
  • Follow all traffic regulations and company policies during deliveries.
  • Maintain detailed records of deliveries, vehicle mileage, and any issues encountered.
  • Communicate effectively with the corporate office regarding delivery status and any concerns.
  • Provide timely and courteous service to customers, addressing their needs and inquiries.
  • Complete all necessary documentation at the end of each shift, including logs and receipts.
Qualifications
  • High School Diploma or equivalent.
  • Valid Driver's License with a clean driving record.
  • A minimum of three years of experience in delivery and customer service roles.
  • Strong organizational skills and the ability to communicate effectively.
  • Mechanical aptitude for performing routine vehicle maintenance.
  • Ability to work independently and manage time efficiently.
  • Capability to lift up to 50 pounds and work in various environments.

At Gentell, we prioritize the health and safety of our employees and clients. We provide necessary personal protective equipment and adhere to health guidelines to ensure a safe working environment.



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