Executive Housekeeping Manager

4 days ago


Charlotte, North Carolina, United States Lexima Full time
Job Summary

The Lexima organization is seeking a highly skilled and experienced Executive Housekeeping Manager to lead our hotel's Housekeeping and Laundry departments. As a key member of our team, you will be responsible for ensuring the highest level of cleanliness, quality, and service is maintained throughout the hotel.

Key Responsibilities
  • Department Leadership: Provide direct leadership and guidance to colleagues in Housekeeping and Laundry, ensuring a high level of cleanliness, quality, and service is achieved and maintained within brand standards.
  • Operational Management: Manage the day-to-day operations of the Housekeeping and Laundry departments, including scheduling, training, performance review, and counseling of departmental colleagues.
  • Quality Assurance: Ensure that guestrooms and public areas meet all standards related to comfort and aesthetics, adhering to OSHA, ADA, and hotel safety policies.
  • Project Management: Plan and coordinate project work to ensure that proper frequencies are maintained, schedule and log projects to ensure proper rotation and accountability of completion.
  • Supply Management: Purchase department supplies, adhering to par levels and in accordance with hotel's purchasing procedures.
  • Employee Development: Participate in hiring and onboarding process for departmental hires, including interviewing, departmental orientation, and training.
  • Payroll and Benefits: Complete departmental payroll review and approval, adhering to company time-keeping standards.
  • Culture and Safety: Lead and mentor employees, conduct one-on-one meetings with associates on at least a quarterly basis, lead monthly departmental staff meetings, and demonstrate and maintain a culture of care throughout the department.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Minimum of one year management experience in hotel Housekeeping department.
  • Skills: Basic knowledge of Microsoft Office software, including Excel, Outlook, and Word. Knowledge of OPERA Property Management System preferred.
  • Personal Qualities: Exhibits initiative, responsibility, flexibility, and leadership.
Physical Requirements
  • Frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
  • Occasionally lift and/or move up to 50 pounds and pushing and/or pulling approximately 100lbs.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


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