Executive Operations Manager

1 week ago


Charlotte, North Carolina, United States Aramark Full time
Job Summary

We are seeking a highly skilled and experienced Executive Operations Manager to join our team at Aramark. As a key member of our management team, you will be responsible for the strategic planning and execution of Food Services and Housekeeping operations to meet business objectives and exceed customer expectations.

Key Responsibilities
  • Operational Excellence
    • Develop and implement operational strategies to improve efficiency, productivity, and quality of services.
    • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Leadership and Team Management
    • Lead and manage a team of Food Services and Housekeeping staff to achieve business objectives and provide excellent customer service.
    • Develop and implement training programs to enhance staff skills and knowledge.
  • Financial Management
    • Develop and manage budgets to ensure financial sustainability and profitability.
    • Monitor and control costs to achieve business objectives.
  • Customer Service
    • Develop and implement customer service strategies to exceed customer expectations.
    • Monitor and respond to customer feedback and concerns.
  • Compliance and Risk Management
    • Ensure compliance with all relevant laws, regulations, and company policies.
    • Identify and mitigate risks to ensure business continuity.
Requirements
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Experience in food services and housekeeping operations.
  • Strong financial management skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required; bachelor's degree preferred.

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