Assistant Manager

7 days ago


Toledo, Ohio, United States Krispy Kreme Full time

Job Summary

Krispy Kreme is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our shop management team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high standards of quality and safety.

Key Responsibilities

  • Lead by example and set the tone for exceptional customer service, ensuring that every guest has a positive experience in our shops.
  • Work closely with the General Manager to achieve business plan objectives and drive sales growth through effective sales strategies, including Hot Light promotions, retail sales, and fundraising initiatives.
  • Maximize efficiency in daily doughnut-making operations, ensuring high-quality products and maintaining quality control procedures.
  • Ensure the shop is clean and safe, with a focus on maintaining high standards of cleanliness and safety protocols.
  • Recruit, hire, train, and supervise team members, providing guidance and support to help them realize their full potential.
  • Assist the General Manager in managing income and expense budgets, reporting sales and other important information, and maintaining accurate records.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.

Requirements

  • High school diploma or equivalent required; some college education preferred.
  • Proven experience in sales, customer service, and managing others.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members, customers, and other stakeholders.
  • Ability to lift up to 75 pounds and work in a fast-paced environment.
  • Valid driver's license required.

What We Offer

Krispy Kreme offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.


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