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Assistant Manager

2 months ago

Toledo, Ohio, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team members to provide exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Team Members: Provide coaching and guidance to team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Delegate tasks and responsibilities to team members and monitor their performance to ensure they are meeting expectations.
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for customer service and sales performance.
  • Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
  • Staffing and Scheduling: Schedule team members to ensure adequate coverage and minimize labor costs.

Requirements:

  • Previous Management Experience: 1+ year of experience in a management role, preferably in the food service industry.
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively communicate with team members, customers, and management.
  • Leadership Skills: Proven leadership skills to motivate and develop team members.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.