Technical Support Technician

4 days ago


Atlanta, Georgia, United States Cogent Technology Resource Full time
Technical Support Position

Cogent Technology Resource is looking for a Technical Support Technician to join our team. In this role, you will provide direct technical support to our healthcare clients, assisting them with their computer and network-related issues.

This is an excellent opportunity for individuals who are detail-oriented, enjoy problem-solving, and possess excellent communication skills.

Responsibilities
  • Investigate and resolve technical issues in a timely and efficient manner.
  • Provide basic training on computer applications and network usage.
  • Assist with installation and setup of new hardware and software.
  • Perform routine maintenance tasks to ensure optimal system performance.
Qualifications
  • High school diploma or equivalent required.
  • Minimum of 1-2 years of experience in a desktop support role.
  • Familiarity with TCP/IP, DNS, and Wi-Fi networking concepts.
Estimated Salary: $50,000 - $65,000 per year

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